Skip to Content
Menu

Helpdesk Project | Crete Task From Helpdesk Tickets

by
Odoo

55.95

v 18.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Project (project)
Discuss (mail)
Invoicing (account)
Website (website)
Employees (hr)
Community Apps Dependencies
Lines of code 17397
Technical Name dev_task_helpdesk
LicenseSee License tab
Websitehttps://www.devintellecs.com
Versions 14.0 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Project (project)
Discuss (mail)
Invoicing (account)
Website (website)
Employees (hr)
Community Apps Dependencies
Lines of code 17397
Technical Name dev_task_helpdesk
LicenseSee License tab
Websitehttps://www.devintellecs.com
Versions 14.0 16.0 17.0 18.0

Project Helpdesk

seprator

Helpdesk Task Odoo app will integrate helpdesk tickets with tasks. You can create multiple tasks directly from helpdesk tickets, with each task automatically linked to its respective ticket for easy navigation and tracking. Similarly, the helpdesk ticket is also linked with the created tasks, allowing you to navigate between tickets and tasks. Only users with the appropriate "Allow Helpdesk Task" rights can access these features, ensuring secure and controlled ticket and task creation.

Community Enterprise Odoo.sh

Features

seprator
  • Create Multiple Tasks from the Helpdesk Tickets.
  • Created Task will link automatically with Helpdesk Ticket, so you can easily navigate to the tasks which are created from Ticket.
  • Helpdesk Ticket is also linked with the the task, so you can navigate to the Ticket from the Task.

Allow access to the user for this feature

Bulk Confirm

Create Task from Helpdesk Ticket

Bulk Confirm

Bulk Confirm

Task liked with the Helpdesk Ticket

Bulk Confirm

Bulk Confirm

Helpdesk Ticket linked with the Task

Bulk Confirm

Bulk Confirm

Version 1.0 | Released on : 13th February 2024

Initial Release.
  • Is this app compatible with Odoo Enterprise?
    • Yes, our app works with Odoo Enterprise as well as Community.
  • If need of customization in this app, How can i contact ?
    • Please contact us on odoo@devintellecs.com
  • Do i get free support?
    • Yes, you will get free support for 90days.
  • Do i get free updates?
    • Yes, you will get free updates for lifetime.
  • Do i have to buy this module for each version ?
    • Yes, you have to buy this module for each version.

Support

seprator
support
DevIntelle will provide FREE 90 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this app. This is applicable from the date of purchase.

Why Us?

seprator
logo
DevIntelle Consulting Services Pvt Ltd is an Odoo service provider India/USA based consulting company with 12+ years of experience. We provide a wide range of services, including implementation, customization, migration, support, and training. Devintellecs experienced team of Odoo can help you get the most out of your Odoo ERP system and achieve your business goals.

You May Also Like

seprator

Most Demandend Apps

seprator

Devintelle Odoo Services

seprator
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.