AI Powered Chatbot | RAG | Knowledge Assistant
by echoBitz IT Solutions Pvt. Ltd. https://www.echobitzit.com$ 203.75
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Live Chat (im_livechat) |
| Lines of code | 4578 |
| Technical Name |
eb_ai_chatbot |
| License | OPL-1 |
| Website | https://www.echobitzit.com |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Live Chat (im_livechat) |
| Lines of code | 4578 |
| Technical Name |
eb_ai_chatbot |
| License | OPL-1 |
| Website | https://www.echobitzit.com |
| Versions | 18.0 19.0 |
Odoo AI Powered Chatbot
AI bot is an advanced AI-powered chat module for Odoo. It extends Odoo with both an internal Discuss assistant and a Livechat website assistant, featuring Hybrid RAG search, multi-LLM support, and dynamic Web Search.
Internal Discuss Assistant
Watch how the internal Discuss AI bot assists employees by answering questions based on company knowledge bases.
Livechat AI Assistant
See the complete AI bot in action - providing website visitors with instant, intelligent answers through a seamless Livechat widget.
Web Search Feature
Discover how the AI bot seamlessly falls back to querying the live internet when internal knowledge isn't enough to answer a user's question.
Key Features
A complete AI assistant suite for teams that want instant answers, seamless web search, and RAG knowledge retrieval inside Odoo.
Visitor-facing bot operating via the chatbot.script.step override, capable of infinite Q&A turns to guide website visitors seamlessly.
Always online to answer questions.
Speaks your customers' language.
Guides users to the right items.
Collects info before human handoff.
Easily switch between top LLM providers like Gemini, OpenAI, Claude, or local models to power your AI interactions.
Empower your employees with an AI assistant integrated directly into Odoo Discuss that answers HR and company queries.
Combines pgvector semantic search with BM25 keyword matching using Reciprocal Rank Fusion (RRF).
Parses URL, PDF, TXT, MD, DOC, DOCX, and JSON files into recursive embedded chunks for rapid context retrieval.
Automatically queries Tavily, Serper, or Brave when the internal knowledge base lacks an answer to the user's question.
Define system prompts, inject context placeholders, and strictly enforce behavioural rules per channel.
Track questions, answers, response times, LLM tokens, and KB match counts directly inside the Odoo backend.
Strictly enforce Odoo user permissions to ensure employees only access AI knowledge they are authorized to see.
The AI reads the active Odoo page or record, tailoring its answers dynamically based on where the user currently is.
Automatically route complex queries to live operators, preserving the entire AI chat history for the human agent.
Explore AI bot in Action
Jump into our YouTube playlist to see the Livechat assistant, Discuss bot, document ingestion, LLM setup, and seamless web search feature inside Odoo.
Module Overview
Browse the setup guide, release notes, support channels, and FAQs for the AI bot.
LLM Configuration
Configure your eb.ai.config record. Select your preferred provider (Gemini, OpenAI, etc.), enter API keys, and define model parameters like tokens and temperature.
Only one LLM provider is active at a time, ensuring a clean and centralized configuration.
Knowledge Sources
Use the Ingest Now flow to upload company documents. The text is parsed, recursively chunked, and embedded into pgvector-ready embeddings.
Prompt Builder
Manage eb.prompt.template records to define unique system prompts for website vs internal contexts, substituting placeholders on the fly.
Chatbot Audit
View the eb.chatbot.log table for detailed analytics. Monitor exactly which knowledge chunks were retrieved for each user query.
Track all conversations, tokens used, and performance metrics directly inside the Odoo backend.
Version 18.0.1.0.0 - Initial Release
- Odoo 18 backend AI chatbot integration for Website Livechat and Discuss.
- Hybrid RAG search using pgvector embeddings and BM25 indexing.
- Multi-LLM support including OpenAI, Gemini, and Claude.
- Dynamic web search feature via Tavily, Serper, or Brave search.
- Comprehensive document ingestion supporting PDF, DOCX, TXT, MD, and URLs.
We're here to help. Whether you need assistance with installation, AI model configuration, knowledge base setup, prompt tuning, or technical customization, our support team is just a click away.
Demo & Support
Reach us through any of the channels below.
It is an Odoo 18 module that brings intelligent AI assistants to your Website Livechat and internal Discuss channels, powered by your company's documents and RAG technology.
The module supports major providers including OpenAI, Google Gemini, and Anthropic Claude. You can easily switch between them in the configuration.
You can upload PDF, TXT, DOC, DOCX, MD, and JSON files. You can also provide URLs which the system will scrape and ingest automatically.
If enabled, the AI can seamlessly fallback to searching the live internet using tools like Tavily to find up-to-date information for the user.
Yes. The AI bot integrates deeply with Odoo's Livechat app, meaning you can configure it to greet and help your website visitors autonomously.
Yes. You can define custom system prompts for different channels, ensuring the bot always follows your specific rules and brand voice.
Yes. The module respects Odoo permissions. Furthermore, you can restrict certain knowledge sources or AI channels to specific user groups.
Scan and Connect with echoBitz
Book a meeting or reach us by email from one simple visual card. It is a quick way to discuss rollout, customization, and support for your AI Chatbot setup.
Our Services
Odoo Integration
Seamlessly integrate Odoo with third-party apps, platforms, and tools for better workflow.
Odoo Implementation
We plan, configure, and deploy Odoo tailored to your business processes.
Customization
Get modules and workflows customized to meet your exact needs in Odoo.
Community Apps
Access or develop robust community apps to enhance your Odoo functionality.
Development Outsourcing
Hire dedicated Odoo developers to build solutions efficiently and cost-effectively.
Support & Maintenance
Enjoy peace of mind with our reliable support, updates, and bug fixing services.
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Ready to empower your team with AI in Odoo?
Install AI bot and give your company an intelligent assistant capable of searching company knowledge, answering HR questions, and supporting website visitors with seamless RAG capabilities.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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