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312.85

v 18.0 Third Party
This module requires Odoo Enterprise Edition.
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Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Helpdesk (helpdesk)
Lines of code 3163
Technical Name eb_ofd_integration
LicenseOPL-1
Websitehttps://www.echobitzit.com/
Versions 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Helpdesk (helpdesk)
Lines of code 3163
Technical Name eb_ofd_integration
LicenseOPL-1
Websitehttps://www.echobitzit.com/
Versions 15.0 16.0 17.0 18.0



Synchronize Users

Import, Export and Synchronize Users and Users details between Odoo and Freshdesk Bi-Directional.

Synchronize Companies

Import, Export and Synchronize Companies and Companies details between Odoo and Freshdesk Bi-Directional.

Synchronize Contacts

Import, Export and Synchronize Contacts and Contacts details between Odoo and Freshdesk Bi-Directional.

Synchronize Tickets

Import, Export and Synchronize Tickets and Tickets details between Odoo and Freshdesk Bi-Directional.






Users/Companies/Contacts/Tickets Functionality

1. Manually Sync Create/Update a single Record in odoo to Freshdesk using "sync to Freshdesk" button :

Sync a Record in odoo, click the "sync to Freshdesk" button in form view of odoo Modules. The Record sync odoo to Freshdesk and odoo Record is created into Freshdesk. Also, You can Sync single record from Freshdesk to Odoo via Wizard.




2. Manually Sync Create/Update multiple Records in odoo to Freshdesk using "sync to Freshdesk" button :

Sync a Records in odoo, click the "sync to Freshdesk" button in list view of odoo Modules. The Records sync odoo to Freshdesk and odoo records is created into Freshdesk. Also, You can Sync Multiple records from Freshdesk to Odoo via Wizard.


3. Sync quick Create/Update multiple Records Bi-directional using Scheduler :

1. Sync odoo to Freshdesk:

Sync a Records in odoo to Freshdesk. click the "sync odoo to Freshdesk" checkbox in Freshdesk Instance page. The records sync odoo to Freshdesk and odoo records is created into Freshdesk.




2. Sync Freshdesk to odoo:

Sync a Records in Freshdesk to odoo. click the "sync Freshdesk to odoo" checkbox in Freshdesk Instance page. The Records sync Freshdesk to odoo and Freshdesk Records is created into odoo.


3. Sync odoo to Freshdesk and Freshdesk to odoo both:

Sync a Records in Freshdesk to odoo and odoo to Freshdesk. click the "sync odoo to Freshdesk" and "sync Freshdesk to odoo" checkbox in Freshdesk Instance page. The Records sync Freshdesk to odoo and Freshdesk Records is created into odoo and Freshdesk.




4. Odoo-Freshdesk Logs:

to maintain the integration behavior there is a module called "Freshdesk Logger". Where you can see your integration health. Freshdesk Logger will store all the integration activities from odoo to Freshdesk and Freshdesk to odoo. You can prepare the report and get your real time integration health of your system.

And Many More Surprises...

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