Enterprise Open HRMS Service Request
by Cybrosys Techno Solutions https://www.openhrms.com , Open HRMS https://www.openhrms.com| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Attendances (hr_attendance)
• Inventory (stock) • Project (project) • Employees (hr) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 391 |
| Technical Name |
ent_ohrms_service_request |
| License | OPL-1 |
| Website | https://www.openhrms.com |
| Versions | 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Attendances (hr_attendance)
• Inventory (stock) • Project (project) • Employees (hr) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 391 |
| Technical Name |
ent_ohrms_service_request |
| License | OPL-1 |
| Website | https://www.openhrms.com |
| Versions | 15.0 16.0 17.0 18.0 |
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Key Highlights
Employee Service Requests
Allows Employees To Raise A Request And View Its Status
Service Type And Item For Service Is Defined
Service types and their corresponding items are clearly defined in the module. This ensures accurate categorization and streamlined management of services.
Assigning Executors And Approvers At Multiple Levels
Executors and approvers can be assigned at multiple levels, enabling streamlined workflows and ensuring proper authorization for each stage of the process.
Create Report Of Service Request
Generate detailed reports for service requests, providing insights into status, progress, and overall service performance.
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Access Rights
Select the User and set the "Inventory" field to 'Administrator'.
Access Rights
Select the User and set the "Service" field to 'Service Executer'.
Request Service Menu
Under "Employee => Services" menu you will have the menu as "Request Service"
Service Request Creation
Fill the mandatory fields and click "Submit" to send request.
Assign The Service To Executor
The responsible person, the Administrator or HR Manager, assigns the requested service to an executor to perform the requested service.
Checking For The Service
The executor can perform the service and if the service is finished he can mark the request as 'Checked' by clicking the button 'Checked'.
Approval/Rejection Of The Service
The employee, who requested the service, can either approve or reject the service which is performed by the executor. If the requested service is completely fulfilled it can be either approved or rejected.
Service Report
Employees => Services => Service Reporting
Report For Services
Generate reports for the services.
Managing Employee Service Requests
Administrator Can Approve/Reject The Service Requests
Administrator Can Assign 'Service Executer'
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This module streamlines the management of employee service requests, enabling HR teams to track, process, and resolve requests efficiently while maintaining transparency and communication.
Latest Release 18.0.1.0.0
23 January, 2025- Initial Commit
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