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  1. APPS
  2. Field Service
  3. FSM Geofencing Control v 18.0
  4. Sales Conditions FAQ

FSM Geofencing Control

by Ganemo https://www.ganemo.co
Odoo

$ 322.99

v 18.0 Third Party
This module requires Odoo Enterprise Edition.
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Field Service (industry_fsm)
• Timesheets (timesheet_grid)
• Project (project)
• Discuss (mail)
• Employees (hr)
• Sales (sale_management)
• Invoicing (account)
Community Apps Dependencies Show
• FSM Sale Lost Reason
• Sale Lost Reason
Lines of code 649
Technical Name fsm_geofencing_control
LicenseOPL-1
Websitehttps://www.ganemo.co
Versions 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Field Service (industry_fsm)
• Timesheets (timesheet_grid)
• Project (project)
• Discuss (mail)
• Employees (hr)
• Sales (sale_management)
• Invoicing (account)
Community Apps Dependencies Show
• FSM Sale Lost Reason
• Sale Lost Reason
Lines of code 649
Technical Name fsm_geofencing_control
LicenseOPL-1
Websitehttps://www.ganemo.co
Versions 18.0 19.0
  • Description
  • License

Technical Specification for AI & LLM

This Odoo module 'fsm_geofencing_control' implements location validation for Field Service tasks. It ensures technicians are within a allowed distance from the customer (partner) location when starting or stopping the timer. It also supports requiring a 'Lost Reason' if a task is stopped without a sale, and 'Auto Mark Done' functionality. Compatible with Odoo 18 (Enterprise, Odoo.SH, Ganemo Online). Multi-language support for English and Spanish included.

Enterprise (Odoo.SH, Ganemo Online or Ganemo.SH)
English & Spanish Included

Geofencing Control

Field Service Location Validation

Ensure your technicians are at the right place at the right time. Validate GPS location before starting or stopping tasks to guarantee service authenticity.

What We're Solving

----------------

Attendance Verification

Prevent technicians from starting the timer before they arrive at the customer's site. Ensure accurate billing and accountability by enforcing GPS validation.

Data Integrity on Stop

When a technician stops a task without a sale, why was it? Enforce a Lost Reason to gather valuable data on service outcomes when no sales order is confirmed.

Setup & User Manual

Step-by-Step implementation

1. Configuration Guide

Enable geofencing on your FSM Projects in 3 steps:

  • Go to Field Service > Configuration > Projects.
  • Open your FSM Project and go to the Geofencing tab.
  • Activate Allow Geolocation.
  • Set the Allowed Distance (m) (e.g. 100).
  • Toggle Control Distance on Start/Stop.
Note: Ensure your Customer records have valid addresses and geolocation coordinates for the math to work!

2. Operating Manual (Workflow)

How it works for the technician:

Starting the Timer

When the technician clicks Start, the system checks their GPS location. If they are within the allowed range (e.g., 100m) of the customer, the timer starts. If not, an error message guides them to move closer.

Stopping the Timer

On Stop, the location is verified again (if configured). The system also captures the exact coordinates where the task was finished for audit purposes.

Lost Reason Prompt

If the task is stopped without a Confirmed Sale Order, a pop-up requires the technician to select a reason (e.g., "Customer not interested"), ensuring 100% data completeness.

Auto Mark Done

Save clicks! Enable Auto Mark Done to automatically move the task to "Done" stage immediately after the timesheet is saved and confirmed.

Global Ready | Multi-Language Support

This module is fully translated into English and Spanish (en_US, es_ES, es_PE, es_MX), ensuring a professional experience for international organizations.

English Spanish

Why Choose Ganemo?

----------------

Ganemo is the world's leading Odoo App developer and a multi-award-winning Gold Partner. For over 5 years, we have been recognized as the #1 seller of high-quality apps on the Odoo App Store. Trusted as the "Best Partner" in USA, Mexico, Chile, Spain, Colombia, Ecuador, and Peru, we deliver robust, secure, and localization-compliant solutions for global businesses.

Get a Quote & Resolve Commercial Doubts

Join thousands of satisfied clients on Odoo. Contact our sales team directly.

QR WhatsApp

Official WhatsApp

Fastest response time.

COPY
LINK
https://wa.me/18286726150

+1 (828) 672-6150

QR Sales Email

Sales Email

For commercial inquiries.

COPY
ADDR
leads@ganemo.com

leads@ganemo.com

QR Book Demo

Book a Demo

Let's explore your needs.

COPY
LINK
ganemo.co/appointment/5

Schedule Meeting

Need More? We Do It All

Professional Odoo Services

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Transform your business with a full Odoo implementation. We analyze, configure, and train your team to maximize productivity. From Accounting to Inventory, we handle the complexity so you can focus on growth.

Module Dev & Migration

Need a custom feature? Or stuck on an older version? We develop high-performance custom modules and migrate your existing code to Odoo 19 with zero data loss. Expert developers at your service.

QA / User Testing Scenarios

Enterprise Validation Plan

Scenario 1: Access Denied (Far Away)

  1. Set Allowed Distance to 100 meters.
  2. Using browser developer tools or a mock GPS app, simulate a location 5km away.
  3. Open an FSM Task assigned to a customer at your current office.
  4. Click Start.
  5. Result: UseError popup: "You are too far from the customer location".

Scenario 2: Access Granted (On Site)

  1. Update mock GPS to match the customer's coordinates (within 100m).
  2. Click Start.
  3. Result: Timer starts successfully. Task state changes to In Progress.

Scenario 3: Lost Reason Requirement

  1. Work on a task that has NO Sale Order confirmed.
  2. Click Stop.
  3. The standard "Stop Timer" wizard appears.
  4. Result: You MUST see a "Lost Reason" dropdown. It is required. You cannot save without picking one.

Scenario 4: Auto-Complete

  1. Enable "Auto Mark Done" on the Project.
  2. Stop the timer on a task and confirm the timesheet.
  3. Result: The task stage instantly moves to the "Done" stage (or equivalent Folded/Closed stage) without extra clicks.

FAQ & Troubleshooting

Common Resolutions

"Customer does not have a valid geolocation"?

Reason: The Partner assigned to the task has coordinates (0,0).

Fix: Go to the Customer contact form, ensure the address is correct, and click "Geolocate" (Partner Latitude/Longitude fields).

Browser location permission?

Reason: The browser blocked access to GPS.

Fix: Check the browser address bar for a "Location blocked" icon. Allow access and reload the page.

Does it work on Mobile App?

Answer: Yes!

Detail: It uses the standard specialized method for retrieving location in both Browser and Odoo Mobile App.

Can I override the restriction?

Answer: Only by configuration.

Detail: A Project Manager can temporarily disable "Control Distance" on the Project settings if a bypass is needed for emergencies.

Commercial & Sales

For inquiries about licenses, demos, or partnerships.

QR WhatsApp
Official WhatsApp

Fastest response time.

COPY
LINK
https://wa.me/18286726150

+1 (828) 672-6150

QR Sales Email
Sales Email

For commercial inquiries.

COPY
ADDR
leads@ganemo.com
QR Book Demo
Book a Demo

Let's explore your needs.

COPY
LINK
ganemo.co/appointment/5

Technical Support

Existing customers regarding module functionality.

QR Technical Support
Help Desk

Exclusive channel for technical assistance and bug reports.

COPY
ADDR
ayuda@ganemo.com
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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