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Invoice Helpdesk Ticket (CodeTrade)

by
Odoo

$ 70.00

v 18.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Invoicing (account)
• Discuss (mail)
Lines of code 1209
Technical Name invoice_helpdesk_codetrade
LicenseOPL-1
Websitehttps://www.codetrade.io/
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Invoicing (account)
• Discuss (mail)
Lines of code 1209
Technical Name invoice_helpdesk_codetrade
LicenseOPL-1
Websitehttps://www.codetrade.io/
Versions 16.0 17.0 18.0 19.0
CodeTrade Header
ODOO 18 — INVOICE HELPDESK

Invoice Helpdesk

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Invoice Helpdesk

Invoice Helpdesk is a comprehensive solution to generate a invoice directly from the helpdesk ticket and vice versa generate a helpdesk ticket from the invoice.

This module enhances the standard Odoo Purchase module by adding advanced features for invoice follow-up, customer invoice issue tracking, and helpdesk-driven invoice management workflows.

Seamless integration with Odoo Purchase, Inventory, and Accounting.

View Demo

Seamless setup in minutes.

No complex coding. Just install and immediately gain control over your invoices and helpdesk integration.

Key Features

Bidirectional Link

Generate Helpdesk Tickets directly from Invoices, and dynamically spawn native Invoices directly from Helpdesk Tickets.

Product Synchronization

Easily inherit products from Invoices directly into your Support Tickets for precise customer invoice issue and invoice management tracking.

Smart Communication

Instantly reply via email directly from the ticket view or send a pre-filled WhatsApp message to the customer instantly.

Complete Configuration

Manage complex backend configurations for your Helpdesk Teams, Stages, Types, and Tags natively inside a robust Configuration UI.

Native Odoo Integration

Works directly with Odoo using settings-based configuration and native invoice workflows.

Enable Feature Access

Enable the Invoice Helpdesk Ticket Management option to control user access. The Manager role is the primary authority for handling and approving tickets, while Team Leads can also approve.

Screenshot 1

Helpdesk Configuration Settings

Enable the management of product lines directly inside Helpdesk settings.

Screenshot 2

Helpdesk Ticket Creation

Instantiate Helpdesk Tickets and fill in complex granular details.

Screenshot 3

Invoice Creation From Ticket with product lines.

Click on Create Invoice and directly create Invoice from Helpdesk Ticket View.

Screenshot 4

Invoice Smart Button

Easily track your generated Invoices directly against the Ticket.

Screenshot 5

Created Invoice from Ticket

The Invoice created from ticket contains the same order lines as defined in the Helpdesk ticket.

Screenshot 6

Create Ticket from Invoice

Click the "Create Ticket" button on any Invoice to mirror the flow.

Screenshot 7

Helpdesk Ticket Smart Button

Easily track your generated Tickets directly against the Invoice.

Screenshot 8

Linked Tickets Kanban View

View all Tickets in Kanban View from that Invoice.

Screenshot 9

Invoice Filter

In Helpdesk tickets filter with domain of invoice.

Screenshot 10

Helpdesk Ticket Filter

In Invoice filter with domain Helpdesk Tickets.

Screenshot 11

Helpdesk Ticket PDF Download.

Download PDF of the created Ticket.

Screenshot 12
Version 1.0 : 18.0.0.0.0

7 May 2026

This Odoo app cannot be used with Odoo Online (SaaS).

Yes! You get 60 Days of Free Support included with your purchase. Reach us at support@codetrade.io.

Each major Odoo version requires a separate purchase. Separate versions are available for Odoo 17, 18, and 19.

Download the module .zip from the Odoo App Store, extract it into your addons directory, and install it from the Apps menu after activating developer mode.

Contact us at support@codetrade.io and we'll resolve it within our support window.

Get Support, For Free!

60 Days Free Support

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Mail us support@codetrade.io
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Language Translation

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Our Services

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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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