| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 2066 |
| Technical Name |
oct_ringover_integration |
| License | OPL-1 |
| Website | https://www.octagotech.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 2066 |
| Technical Name |
oct_ringover_integration |
| License | OPL-1 |
| Website | https://www.octagotech.com |
Connect Ringover VoIP with Odoo — real-time inbound call popups, automatic call logs, CRM lead
linkage, contact sync, and click-to-call from anywhere in Odoo.
Please send your inquiry via E-mail to know more about this application.
Key Features
Real-time Inbound Call Popup with Caller Identification.
Automatic Call Log Creation (Inbound / Outbound / Missed).
CRM Lead and Contact Linkage with Full Call History.
Post-Call Notes and Outcome Tags for Every Call.
Contact Sync from Odoo to Ringover via Scheduled Cron.
Click-to-Call from Contacts, CRM Leads, and Sale Orders.
Odoo User to Ringover Agent Mapping.
Secure Webhook with HMAC-SHA256 Signature Verification.
How it Works
Go to Settings → Ringover Integration
and enter your Ringover API Key and Webhook Secret.
Odoo auto-generates your unique Webhook URL to paste into the Ringover dashboard. Use the User Mapping widget inside Settings
to link each Odoo user to their corresponding Ringover agent ID.
This ensures call events are attributed to the correct salesperson or support agent. When a call arrives, a live popup appears in
Odoo showing the caller's name, phone number, and matched contact or lead.
Agents can jump directly to the linked record with one click. Once a call ends, a post-call popup prompts
the agent to log notes and select outcome tags (e.g. Interested, Callback, Closed).
All data is saved directly on the call log and linked record. Every inbound, outbound, and missed call is
automatically logged in Ringover → Call Logs
with direction, status, duration, date, linked contact, linked lead, agent, recording URL, and tags.
A phone widget appears on Contacts, CRM
Leads, and Sale Orders.
Click any number to initiate a Ringover outbound call instantly — no copy-pasting required. A scheduled cron job automatically pushes
Odoo contacts to your Ringover phonebook,
keeping your VoIP directory always in sync with your CRM data.
FAQ'S?
You're not alone! Here are the most common questions about setting up the Ringover Integration for Odoo.
It connects your Ringover VoIP system directly with Odoo. When calls come in or go out,
Odoo automatically shows caller info, logs the call, links it to a contact or lead, and lets
your team add notes and outcome tags — all without leaving Odoo.
Go to Settings → Ringover Integration. Enter your API Key and Webhook Secret from the
Ringover dashboard.
Odoo will display your unique Webhook URL — copy it into your Ringover webhook settings to start
receiving events.
Through the User Mapping widget in Settings. You link each Odoo user to their Ringover agent ID.
When a webhook arrives, the integration matches the agent ID to the correct Odoo user automatically.
Yes. The recording URL provided by Ringover is stored on each call log record in Odoo.
You can access it directly from the Call Logs list or from the linked contact or CRM lead.
A scheduled cron job runs automatically to push your Odoo contacts into the Ringover phonebook.
You can also trigger a manual sync from Settings. The sync status is displayed directly in the
configuration panel so you always know the last sync time.
We offer a wide range of
services to help your business thrive. Explore how we can assist you. At OctagoTech we offer end
to end solution for Odoo services which includes analysis & consultation on workflows and
integrations.
Ringover Integration
USER GUIDE
How it works? Click Here
GET PERSONALIZED DEMO
1. Configure API Key & Webhook
2. Map Odoo Users to Ringover Agents
3. Real-time Inbound Call Popup
4. Post-Call Notes & Outcome Tags
5. Automatic Call Log Creation
6. Click-to-Call from Odoo Records
7. Contact Sync from Odoo to Ringover
Need Help With Ringover Setup?
What does the Ringover Integration do in Odoo?
Where do I configure the integration?
How does Odoo know which agent received the call?
Are call recordings saved in Odoo?
How does Contact Sync work?
Our Services
🔹 Get Support, For Free!
30 Days Free Support
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Book Your Personalised Demo Right Away
Need Help or Support?
📧 info@octagotech.com
New York, NY 10016
Near Doshi Hospital
Nr. Kiran Motors, SG Road
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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