Product Warranty Registration & Claim

$ 204.86

v 18.0 Third Party 13

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Sales (sale_management) • Discuss (mail) • Invoicing (account) • CRM (crm) • Project (project) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr)
Community Apps Dependencies	Show • Sales Contract Subscription and Recurring Invoice • Website Helpdesk Support Ticket/Issue Management
Lines of code	5578
Technical Name	`odoo_product_warranty_claim`
License	See License tab
Website	http://www.probuse.com
Versions	11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Sales (sale_management) • Discuss (mail) • Invoicing (account) • CRM (crm) • Project (project) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr)
Community Apps Dependencies	Show • Sales Contract Subscription and Recurring Invoice • Website Helpdesk Support Ticket/Issue Management
Lines of code	5578
Technical Name	`odoo_product_warranty_claim`
License	See License tab
Website	http://www.probuse.com
Versions	11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0

Description
License

Comprehensive Product Warranty and Claim Management

Effortless Handling of Product Warranties and Customer Claims in Odoo

Fully Compatible with Odoo Community Edition

This app provides a comprehensive solution for managing product warranties and claim processes. Users can register product warranties seamlessly and track their status with ease. Customers can submit claim requests directly through the website, offering a user-friendly and accessible platform for managing warranty-related issues.

On the backend, the app allows administrators to oversee, validate, and process claims efficiently, ensuring timely resolutions. This tool is designed to simplify warranty management, enhance customer satisfaction, and optimize backend operations for better productivity.

Main Features:

Product Warranty Configuration:
- Configure warranties directly on the product form (Odoo standard).
- Automatically generate warranty registrations upon sales order confirmation if the product has a configured warranty.
Warranty Management:
- Link warranty registrations or warranty cards to the related contracts for each sales order.
- Manually create warranty registrations for products as needed.
Customer Portal Integration:
- Allow customers to submit claim requests directly via the website portal.
- Enable customers to view all their warranties through the portal for easy tracking.
Support and Claim Management:
- Manage claims and tickets in the backend efficiently with the support/claim management team.
- Print and send warranty cards to customers directly from the system.
Additional Resources:
- For details on Helpdesk Support/Claim Management, visit: https://apps.odoo.com/apps/modules/18.0/website_helpdesk_support_ticket
- For details on recurring invoice analytic contracts, visit: https://apps.odoo.com/apps/modules/18.0/contract_recurring_invoice_analytic
- To automatically fetch warranty details on the page, check out and buy the additional app here: https://apps.odoo.com/apps/modules/18.0/odoo_product_warranty_claim_extend
For a detailed overview, please watch the video and explore the accompanying screenshots below.

Menus Available:

Helpdesk
- Warranty
  - Customer Warranties
Sales
- Warranty
  - Customer Warranties

Edition Compatibility:

Only for Community

Warranty Configuration on Product Form Odoo Standard

Products with Warranty on Sale Order Lines

Automatic Warranty Registration on Contract upon Sales Order Confirmation

Product Warranty Registration PDF Report on Customer Contract Form

PDF Report of Product Warranty Registration from Customer Contract Form

Customer Warranty Management Menu List View

Customer Product Warranty Details Form View

Warranties Menu on Customer Portal

Website Portal Warranty Information for Customers

Create Warranty Claim Request Button on Portal

Warranty Claim Request Form for Submitting Claims

Acknowledgement Message for Customer

Helpdesk Kanban View

Claim Created in Backend with Warranty Claim Details

Warranty Claim Registrations Menu

Warranty Form Linked to Claim from Customer

Claim and Warranty Information Displayed to Customer on Website Portal

Warranty Information Displayed in Claim PDF Report Sample

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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