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Product Warranty Registration & Claim Extend

by
Odoo

314.01

v 18.0 Third Party 2
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Sales (sale_management)
Discuss (mail)
Invoicing (account)
CRM (crm)
Project (project)
Website (website)
Calendar (calendar)
Contacts (contacts)
Employees (hr)
Community Apps Dependencies
Lines of code 5809
Technical Name odoo_product_warranty_claim_extend
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Sales (sale_management)
Discuss (mail)
Invoicing (account)
CRM (crm)
Project (project)
Website (website)
Calendar (calendar)
Contacts (contacts)
Employees (hr)
Community Apps Dependencies
Lines of code 5809
Technical Name odoo_product_warranty_claim_extend
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0

Product Warranty Management & Claims

Extended Product Warranty Management

This module simplifies the management of product warranties, offering an intuitive platform for registering warranties, processing claims, and extending warranty periods. With automated workflows and streamlined processes, it enhances efficiency while providing a seamless experience for both businesses and customers.

By integrating features like automated notifications, claim tracking, and comprehensive reporting, the module ensures transparency and reliability in warranty handling. It also supports portal access, enabling customers to manage their warranties and claims effortlessly.

Main Features:

  • Configure Warranties on Any Product:
    • Easily configure warranties for any product in Odoo with flexible settings tailored to your business needs.
  • Automated Warranty Registration:
    • The system automatically generates warranty registrations upon confirming a sales order if the product has a linked warranty.
  • Warranty Integration with Contracts:
    • Automatically associate warranty registrations or warranty cards with the contract related to the sales order
  • Customer Self-Service on the Website:
    • Customers can submit claim requests directly from their "My Account" portal.
    • Customers can view all their registered warranties conveniently in the website portal.
    • Backend Claim and Support Management Efficiently manage claims and tickets in the backend with dedicated tools for the support and claim management team.
  • Warranty Card Management:
    • Print warranty cards and send them directly to customers, ensuring a smooth post-sale experience.
  • Manual Warranty Registration:
    • Create warranty registrations manually when needed, providing flexibility for unique cases.
  • Comprehensive Claim Request Handling:
    • Ensure complete management of claim requests, from submission to resolution, with a streamlined process.
  • Portal-Based Warranty Creation:
    • Allow warranties to be created directly through a form on the portal, enhancing user convenience.
  • Quick Claim Creation:
    • Add a "Create Claim" button in the warranty form for faster claim processing.
  • Additional Resources:
  • For additional information, please watch the video to get a comprehensive walkthrough of the module's features and functionality.

Menus Available:

  • Helpdesk
    • Warranty
      • Customer Warranties
  • Sales
    • Warranty
      • Customer Warranties

Edition Compatibility:


Only Community

Warranties Menu on Customer Portal

Create Claim Button in Warranty List View

Automatically Retrieve Data When Creating a Claim

Acknowledgement Message for Warranty Claim Request Sent to Customer

Warranty Details on Product Form View

Product with Warranty on Sales Order Line

Warranty Registration Automatically Created on Contract Linked to Sales

Generating Product Warranty Card PDF Report

PDF Report for Product Warranty Card

Customer Warranty Menu

Customer Warranty Form View

Create Warranty Claim Request Button on Portal

Display Pop-up on Clicking Create Warranty Claim Request

Warranty Claim Request Form on Portal

Warranty Claim Request Acknowledgement Message to Customer

Claim Created in Backend with Warranty Claim Information

Customer Warranty Menu

Customer Warranty Form View

Claim and Warranty Information Displayed to Customer on Portal

Warranty Registration Displayed in Claim PDF Report

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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