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  1. APPS
  2. LiveChat
  3. Livechat Webhooks by Omni Sync v 18.0
  4. Sales Conditions FAQ

Livechat Webhooks by Omni Sync

by Blue Coral Vietnam https://bluecoral.vn/
Odoo
v 18.0 Third Party 25
Download for v 18.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Live Chat (im_livechat)
Lines of code 1388
Technical Name omnisync_livechat
LicenseLGPL-3
Websitehttps://bluecoral.vn/
Versions 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Live Chat (im_livechat)
Lines of code 1388
Technical Name omnisync_livechat
LicenseLGPL-3
Websitehttps://bluecoral.vn/
Versions 16.0 17.0 18.0
Logo

Omni Sync
LiveChat Webhooks

Extend Odoo LiveChat with webhook integration and external API endpoints

Omni Sync LiveChat Demo

Installation

Follow these simple steps to install and configure Omni Sync LiveChat Webhooks in your Odoo system and start receiving real-time notifications.

  • 1. Install the addon
    through the Apps menu
  • 2. Make sure im_livechat
    module is installed
  • 3. Go to Omnisync >
    Livechat Webhooks
  • 4. Configure your webhook
    endpoints
  • 5. Start receiving
    real-time notifications!
Step 1

Step 2

Step 3

Step 4

Step 5

Key Highlights

Discover the powerful features that make Omni Sync the ultimate solution for multi-channel customer communication management.

Multi-channel Message Centralization
Multi-channel Message Centralization
Consolidate all messages from Facebook, Zalo, Instagram, Email, Livechat, etc. into a single management interface
Efficient Assignment & Tracking
Efficient Assignment & Tracking
Easily assign responsible personnel, check processing status, and optimize customer support workflows
Transparent Monitoring & Reporting
Transparent Monitoring & Reporting
Provides visual dashboard to track response time, message volume, staff performance, and other important metrics
Real-time Connection & Updates
Real-time Connection & Updates
Automatically connects with multiple systems and continuously updates data in real-time
CRM Integration & 360-degree Data
CRM Integration & 360-degree Data
Synchronizes customer data from messages into CRM systems, providing a comprehensive view of interaction history
Automation & Smart Classification
Automation & Smart Classification
Set up chatbots, automatic responses, and automatically classify/route messages to the right departments

Demo LiveChat

Try out our live demo to experience the power of Omni Sync LiveChat integration firsthand with real-time messaging capabilities.

Copy Below Link
https://omnisync.vn/omnisync-login/ Copy
Username
User Demo
Password
Password Demo

Have Questions
or Need Help?

If you have any questions, need assistance, or would like to request a demo, we're here to help. Reach out to us about features, configuration, or anything else.

Email nguyen@bluecoral.vn Phone +84 979 477 101
  • Screenshot
  • Features
  • FAQs
  • Release

Dashboard Overview

This section provides a summary of the current usage, including the number of integrations and messages, along with visual charts showing message volume and activity trends across different platforms.

Live Chat Interface

Integration Management Page

This shows a list of connected integrations (e.g. "Demo Odoo") and allows users to manage them.

Live Chat Management Dashboard

Message History Logs

This view logs webhook activity and live chat mapping errors, useful for debugging Zalo x Odoo/Chatwoot interactions.

Live Chat Analytics
Multi-platform Integration (Odoo, Chatwoot, Freshchat)
Easy User Management
Message Statistics Dashboard
Customer Care on the Same Zalo Application

What is Omni Sync?

Omni Sync is a solution that centralizes all messages from multiple platforms (Facebook, Zalo, Instagram, Email, Livechat, etc.) into a single management interface, helping businesses manage and support customers more effectively.

Who is Omni Sync suitable for?

Omni Sync is suitable for small & medium enterprises with multi-channel customer care teams, third parties providing outsourced customer service, and businesses looking to expand customer care cost-effectively.

Is setting up Omni Sync complicated?

Omni Sync is designed to easily connect automatically with systems, making the setup process quick and straightforward.

Does Omni Sync offer a free trial?

Yes, we have a free trial package. Please contact our team for more details.

How to get a detailed quote?

Please contact us directly through our "Contact Us" page to receive a quote that suits your needs.

Version 18.0.1.0.49
January 20, 2025 2:15PM
FIX
Fixed a minor bug in webhook response handling.
Version 18.0.1.0.48
January 18, 2025 11:30AM
FIX
Fixed a minor bug in message synchronization.
Version 18.0.1.0.47
January 15, 2025 9:45AM
FIX
Fixed a minor bug in API endpoint configuration.
Blue Coral Logo

This addon is developed and maintained by Blue Coral Vietnam,

specialists in Odoo development and enterprise integration solutions.

Support: nguyen@bluecoral.vn

Website: https://bluecoral.vn/

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