$ 174.72
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Invoicing (account) • Sales (sale_management) |
| Lines of code | 4539 |
| Technical Name |
scs_telnyx_connector |
| License | LGPL-3 |
| Website | https://www.serpentcs.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Invoicing (account) • Sales (sale_management) |
| Lines of code | 4539 |
| Technical Name |
scs_telnyx_connector |
| License | LGPL-3 |
| Website | https://www.serpentcs.com |
SCS-telnyx Odoo Connector
SCS Telnyx Odoo Connector is a powerful telephony integration module for Odoo. It allows businesses to seamlessly make and receive calls, send SMS messages, track communication history, and monitor performance through the Telnyx communication platform.
Features
Screenshots
FAQs
Highlighted Features
Smart Dialpad
Make outgoing calls directly from Odoo using the Telnyx Dialpad. It shows recent calls and allows quick redial, so users can easily manage all calls from one place.
Live Analytics Dashboard
Track your call activity in real time on a single screen — including total calls, missed calls, average call time, SMS details, agent performance, and call trends.
Seamless Odoo Integration
All calls and SMS are automatically saved in Odoo contacts using Telnyx, so your team always has updated communication records without any manual work.
Detailed Features
Complete Call & SMS Tracking
All calls and SMS — both incoming and outgoing — are automatically saved in Odoo using Telnyx. You can view full communication history directly from the contact smart button for quick access.
Click-to-Call & SMS
Telnyx communication options are available inside key Odoo forms, so users don’t need to switch screens. Clicking Call opens the dialpad with the contact’s number already filled in.
Real-Time Status Updates
When a call status changes, the related Odoo record is updated instantly with final status and duration. Incoming SMS messages are logged and also posted in the contact’s chatter for easy tracking.
Screenshots
Telnyx Server Configuration
Configure your Telnyx server credentials in Odoo to enable SMS and calling features. Add your API key and connection details to start sending messages and making calls through Telnyx.
Dashboard Overview Tab
The Telnyx Dashboard gives a real-time view of all call and SMS activity with KPI cards, call volume charts, and status summaries in one place.
Call Logs
Complete call log history with direction, status, duration, and linked contact.
SMS Logs
SMS Logs store all incoming and outgoing messages in one place, including sender, receiver, message content, and delivery status for easy tracking.
Dialpad
The built-in Telnyx Dialpad offers an easy interface to make outgoing calls directly from Odoo, with a keypad, call status display, and recent call history.
Inbound Call Popup
When an incoming call is received, a real-time popup appears at the bottom-right of the Odoo screen showing the caller number, matched contact name, and options to Accept or Decline the call.
Status Panel
The Telnyx button in the top navbar lets users quickly manage their availability status, open the dialpad, check call logs, and access the dashboard — all in one click.
User Guide
FAQ
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No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.
In many cases, yes. We offer Demo videos, Screenshots, Live demo links (for selected apps) If you need a personalized demo, you can contact our support team.
Yes, the module is fully compatible with Odoo Community and Enterprise editions.
You will get 30 Days of free support on any doubts, queries, bug fixing, or any issue related to this addon.
We request you contact our team via contact@serpentcs.com to discuss the features and customization required so that we can provide you assistance with your request.
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