Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Property Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
      • Get a Tailored Demo
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +32 2 290 34 90
    • Get a Tailored Demo
  • Pricing
  • Help
  1. APPS
  2. Website
  3. Website Return Order Management v 18.0
  4. Sales Conditions FAQ

Website Return Order Management

by Cybrosys Techno Solutions https://www.cybrosys.com
Odoo
v 18.0 Third Party 712
Download for v 18.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
• Website (website)
Lines of code 1166
Technical Name website_return_management
LicenseAGPL-3
Websitehttps://www.cybrosys.com
Versions 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
• Website (website)
Lines of code 1166
Technical Name website_return_management
LicenseAGPL-3
Websitehttps://www.cybrosys.com
Versions 14.0 15.0 16.0 17.0 18.0 19.0
Community
Enterprise
Odoo.sh

This Module Helps Manage Sale Order Return from Website.

Website Return Order Management

Email Us Skype Us

Key Highlights

User Friendly

Customers can create return order from Portal/My Account.Customer can go to order and click "Return" button to return item which will generate return order in backend.

Return Count Visibility

We can see the list of return related to a partner from the partner form view and easily switch to return order by clicking Return Count smart button.

Easy Maintenance

Easily switch the return orders from sale order by clicking the return smart button in the sale order.

Website Return Order Management

Are you ready to make your business more organized?
Improve now!

odoo@cybrosys.com +91 9074270811
  • Screenshots
  • Features
  • FAQs
  • Releases
acc_bg

Return Button on Order Page on Portal

Goto Portal/ My Account - > Sale order , from the sale order click Return button.

Return Product Screen

From the product screen you can select the product , quantity and return reason, after that you can submit the return using Submit button.

Return Orders in Portal for View

Customer can see list of RMA orders in Portal / My Account.

Return Orders tree view in Portal

The customer can see the basic details and status of the return order.

Return Orders detailed view in Portal

The customer can see the detailed information of the return order in portal.

RMA Return Orders - Backend

Return order tree view, Goto Sales - > Return Orders

Return Orders form view in backend

Backend form view of return order.

Delivery Order Tab and Smart button

Shows all the delivery order's related with Sales order.

Return Process on DO picking

Return picking creation from return order using confirm button.

Delivery Order Return Button

Return picking creation from return button in delivery (Odoo Standard process).

Return Picking Order Tab and Smart button

Shows all the return picking order's related with Return Order.

Smart Button on Customer Form

On customer form smart button showing all return order related to that customer.

Smart Button on Sale Order Form

On Sale Order form smart button showing all return order related to that sale order.

Return Orders - Report Sample

Print RMA PDF Report - Print Return Report.

Customers can create return order from Portal/My Account.Customer can go to order and click "Return" button to return item which will generate return order in backend.

We can see the list of return related to a partner from the partner form view and easily switch to return order by clicking Return Count smart button.

Customers can view list of return orders from My Account.

Easily switch the return orders from sale order by clicking the return smart button in the sale order.

Allows to take PDF print of the return order.

How do customers initiate a product return?

Customers log into the website Portal, open their Sales Order, and click the Return button. This action automatically generates a return order inside the Odoo backend for processing.

Where can customers track the status of their returns?

Return orders are visible under My Account → Return Orders. Customers can browse all submitted returns, check progress, and download the return PDF if needed.

Can internal users link returns back to customers or sale orders?

Yes. In the backend, a smart button on the Sale Order and Partner form provides direct access to all associated return orders, enabling quick navigation and operational transparency.

Latest Release 18.0.1.0.0

15th May, 2026
Add
  • Initial Commit

Related Modules

Invoice Format Editor

Send Whatsapp Message Odoo18

Odoo 18 Budget Management

Product Barcode Generator

Sale Order Line Images

Customer Sequence

Our Services

Odoo Customization
Odoo Implementation
Odoo Support
Odoo Migration
Odoo integration
Odoo Consultancy
Odoo Licensing
Hire Odoo Developer
....

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author, please use the developer contact information. They can usually be found in the description.
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with