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  1. APPS
  2. Website
  3. Website Return Order Management v 19.0
  4. Sales Conditions FAQ

Website Return Order Management

by Cybrosys Techno Solutions https://www.cybrosys.com
Odoo
v 19.0 Third Party 672
Download for v 19.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
• Website (website)
Lines of code 1077
Technical Name website_return_management
LicenseAGPL-3
Websitehttps://www.cybrosys.com
Versions 14.0 15.0 16.0 17.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
• Website (website)
Lines of code 1077
Technical Name website_return_management
LicenseAGPL-3
Websitehttps://www.cybrosys.com
Versions 14.0 15.0 16.0 17.0 19.0
Supports:
Community
Enterprise
Odoo.sh
Availability:
Odoo.sh
On Premise

Website Return Order Management

This Module Helps Manage Sale Order Return from Website.

Email Us Teams +91 9074270811
  • Screenshot
  • Features
  • Frequent Questions
  • Latest Release

Return Button on Order Page on Portal

Goto Portal/ My Account -> Sale order , from the sale order click Return button.

Return Product Screen

From the product screen you can select the product , quantity and return reason, after that you can submit the return using Submit button.

Return Orders in Portal for View

Customer can see list of RMA orders in Portal / My Account.

Return Orders tree view in Portal

The customer can see the basic details and status of the return order.

Return Orders detailed view in Portal

The customer can see the detailed information of the return order in portal.

RMA Return Orders - Backend

Return order tree view, Goto Sales -> Return Orders

Return Orders form view in backend

Backend form view of return order.

Delivery Order Tab and Smart button

Shows all the delivery order's related with Sales order.

Return Process on DO picking

Return picking creation from return order using confirm button.

Delivery Order Return Button

Return picking creation from return button in delivery (Odoo Standard process).

Return Picking Order Tab and Smart button

Shows all the return picking order's related with Return Order.

Smart Button on Customer Form

On customer form smart button showing all return order related to that customer.

Smart Button on Sale Order Form

On Sale Order form smart button showing all return order related to that sale order.

Return Orders - Report Sample

Print RMA PDF Report - Print Return Report.

Our Features

01

Customers can create return order from Portal/My Account.Customer can go to order and click "Return" button to return item which will generate return order in backend.

02

We can see the list of return related to a partner from the partner form view and easily switch to return order by clicking Return Count smart button.

03

Customers can view list of return orders from My Account.

04

Easily switch the return orders from sale order by clicking the return smart button in the sale order.

05

Allows to take PDF print of the return order.

How do customers initiate a product return?

Customers log into the website Portal, open their Sales Order, and click the Return button. This action automatically generates a return order inside the Odoo backend for processing.

Where can customers track the status of their returns?

Return orders are visible under My Account → Return Orders. Customers can browse all submitted returns, check progress, and download the return PDF if needed.

Can internal users link returns back to customers or sale orders?

Yes. In the backend, a smart button on the Sale Order and Partner form provides direct access to all associated return orders, enabling quick navigation and operational transparency.

Latest Releases

Latest Release 19.0.1.0.0
Add
19th January, 2026
Initial Commit

Related Modules

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Image of the Product in Sale Order Line and Report.

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This module will help you to hide print button per user.

Product Low Stock Alert

Simplify your stock management by promptly recognizing low stock items through highlighted red color.

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