Advance Portal Repair Notification & Maintenance Request System
by Micra Digital https://www.micra.digital$ 10.06
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) • Invoicing (account) • Maintenance (maintenance) • Website (website) • Accounting (accountant) |
| Lines of code | 1606 |
| Technical Name |
aimagin_repair_notification_system |
| License | OPL-1 |
| Website | https://www.micra.digital |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) • Invoicing (account) • Maintenance (maintenance) • Website (website) • Accounting (accountant) |
| Lines of code | 1606 |
| Technical Name |
aimagin_repair_notification_system |
| License | OPL-1 |
| Website | https://www.micra.digital |
Portal Repair & Maintenance
Seamlessly submit, track, and manage your maintenance requests directly from the Odoo web portal. Features real-time repair submissions, assets & equipment tracking, portal-side chatter threads, and automated stage updates with instant PDF work reports to flow effortlessly — true multi-tenant safety with zero clutter, high reliability, and premium aesthetics.
Portal Repair Center
Premium front-end portal to report equipment breakdowns, upload files, and collaborate on repairs.
Contact Our Team
Contact Micra Digital instantly through WhatsApp, Email, or Phone.
Direct Portal Maintenance
Managing asset breakdowns and technical service requests can be slow and disorganized. This module bridges that gap by providing a clean, highly responsive portal for employees or customers to report issues and track technical actions in real-time.
Link equipment records to fixed assets with custom serial numbers, designate caretakers, log detailed symptoms with image attachments, and enable direct communication threads with your maintenance team.
Portal Repair Requests
An ultra-premium user interface designed for seamless ticket submission, technician communication, and real-time status tracking.
Responsive Portal Forms
Provides an elegant, responsive front-end submission form. Portal users can dynamically select equipment with Select2 auto-complete, state problem urgency, and easily upload attachments.
Integrated Chatter Threads
Facilitate direct discussions between ticket reporters and service staff on each maintenance card. Highlight action notes in custom technical containers for internal logs.
How It Works
1. Submit Repair
Users search for their broken equipment in the dropdown list, detail the problem symptoms, attach files, and submit the request.
2. Assign Technician
The request registers in the backend. An appropriate maintenance team, priority, and technician are automatically or manually designated.
3. Real-time Resolution
The client and team communicate via the live portal chatter, update request stages, and print the printable work summary sheet when completed.
App Key Features
Everything you need to provide portal-based maintenance and repair reporting.
Modern Portal Dashboard
Unique Highlight: A stunning custom portal showing active request states, fast keyword searches, stage sorting, and glowing dark badges.
Premium FrontendAsset-to-Equipment
Unique Highlight: Merges account fixed assets with equipment profiles to automatically display brand, model size, and serial attributes.
Fixed Assets SyncPrintable PDF Reports
Print beautiful, formatted PDF summary reports directly from maintenance orders with a simple button click in the Odoo action bar.
PDF Reporting WizardAutomatic Notifications
Keeps user and tech teams alerted instantly upon status stage transitions, technician assignments, or new comments on the ticket chatter.
Discuss & Email SyncModule Highlights
Secure Multi-Tenant Isolation: Security record rules restrict portal users from viewing other customers' sensitive equipment sheets or reported issues.
Automated Stage Tracking: Modern stage boards display and update stage status tags instantly, complete with customizable stage alerts.
Comprehensive Equipment Linking: Maps technical equipment profiles to standard ledger assets, allowing complete hardware transparency.
Live Portal Chatter Threads: Facilitates continuous correspondence with technicians directly on the frontend ticket view.
Use Cases
Corporate equipment breakdowns where desk staff report device faults directly to the IT or facilities department.
SaaS hardware rental or field-worker centers where customers raise technical issues for rented devices.
Technical repair centers needing physical paper sheets and PDF work summaries printed to execute mechanical services.
Unified maintenance desks keeping the native Odoo Maintenance App as back-office data while offering custom portal views.
Explore More Odoo Apps
Explore more powerful modules developed by Micra Digital to enhance your Odoo experience.
Frequently Asked Questions
Common questions buyers usually ask before installation.
Does it support standard Odoo assets?
Yes! This module inherits and integrates seamlessly with Odoo's native Maintenance and account.asset systems.
Can portal users see other clients' tickets?
No. The security record rules are strict; each portal user is isolated and can only view, track, or post comments on their own submitted requests.
Can users attach multiple file formats?
Yes! The portal-side submission form and the live chatter support standard attachments like images, PDFs, and document formats.
How do technicians get notified of tickets?
Technicians are notified automatically using standard Odoo mail mechanisms, custom chatter notifications, and instant activity creation upon ticket submission.
MICRA DIGITAL
Ready to Use This App?
Our team at Micra Digital builds practical Odoo solutions that improve everyday business workflows. Contact us for installation support, customization, or product guidance.
Company
Micra Digital
Website
www.micra.digital
hello@micra.digital
App Screenshots Preview
Odoo Portal My Account Dashboard
Provides a stunning, elegant starting point with responsive cards to view active maintenance tickets, customer address logs, and account parameters.
Report a Repair Submission Form
Sleek, responsive front-end repair request input with Select2 auto-complete dropdown, ticket priorities, symptom logging, support info, and drag-and-drop file upload.
Your Maintenance Requests Portal List
Sleek, modern list view containing color-coded stage badges, quick search bar, sorting options, and clean status tracking details.
Detailed Maintenance Request Form View
Provides a pristine card-style layout containing ticket identifiers, technician details, equipment serials, and problem symptom descriptions.
Premium Portal Communication Chatter
Fully integrated chatter message layers supporting secure real-time customer-technician discussions and drag-and-drop physical files and image attachments.
MICRA DIGITAL
Ready to Use This App?
Our team at Micra Digital builds practical Odoo solutions that improve everyday business workflows. Contact us for installation support, customization, or product guidance.
Company
Micra Digital
Website
www.micra.digital
hello@micra.digital
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module