Native WhatsApp sending has been an Enterprise feature, so Community users are left without a way to message customers from inside Odoo.

Numbers get exported to a separate third-party tool, so there is no per-record tracking of what was sent, delivered or read.

STOP requests are tracked by hand on spreadsheets, which is slow, error prone and risky when a customer asks to be left alone.

Configure your WhatsApp Business accounts with the Meta app, phone number id, WABA id and token, then sync approved templates from Meta or manage the body, header, buttons and variables in Odoo.

Open the composer on any record and send a template; variables resolve per recipient. A background send queue and a scheduled job handle larger batches for you.

A full state machine covers outgoing, sent, delivered, read, replied, error and bounced. A secure signed webhook updates each message, and STOP replies opt numbers out automatically.

Set up one or more WhatsApp Business accounts with the Meta app id and secret, phone number id, WABA id and a system-user access token. A Test Credentials button verifies the setup, and sensitive fields stay admin-only.

Sync approved message templates from Meta, or manage the body, header, buttons and variables inside Odoo. Templates carry field-mapped and free-text variables that fill per recipient.

A composer sends a template to any record, resolving each variable per recipient before the message goes out.

A background send queue and a scheduled job handle larger batches, so a big send does not block your work.

Every message tracks its state through outgoing, sent, delivered, read, replied, error and bounced.

A secure signed status webhook receives callbacks from Meta and updates delivery and read status on each message automatically.

Inbound STOP and UNSUBSCRIBE replies opt the number out and add it to Odoo's phone blacklist, so it is excluded from future sends.

Phone numbers are validated and sanitized through the phonenumbers library before they are used.

Multi-company support with a two-tier User and Admin security model keeps configuration and sending scoped and controlled.

A free, LGPL-3 Community foundation that other CODEerts WhatsApp apps, such as WhatsApp Marketing for Community, build on top of.

Add the Meta app, phone number id, WABA id and system-user token, set the webhook callback and verify token in Meta, and confirm it with the Test Credentials button.

Pull your approved templates from Meta, or manage the body, header, buttons and variables directly inside Odoo.

Open the composer on a record and send a template; each variable resolves per recipient before the message leaves.

A background send queue and a scheduled job take care of bigger sends, so nothing blocks while messages go out.

Delivery, read and reply status update on each message through the signed webhook, and STOP replies opt numbers out for you.

Full Odoo roll-outs from requirements to go-live, across any industry and company size.

Bespoke modules, OWL components and business logic built precisely to your workflow.

Zero-data-loss upgrades from older Odoo versions with full custom module porting.

Payment gateways, shipping carriers, biometric devices, eCommerce and third-party APIs.

Performance, security and code-quality reviews that surface risks before they become problems.

Ongoing helpdesk, user training and monthly retainers so your team stays productive.