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Property Maintenance

by
Odoo

$ 751.33

v 19.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Community Apps Dependencies
Lines of code 7730
Technical Name grev_od_property_maintenance
LicenseOPL-1
Websitehttps://grevlin.com
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Community Apps Dependencies
Lines of code 7730
Technical Name grev_od_property_maintenance
LicenseOPL-1
Websitehttps://grevlin.com
Versions 16.0 17.0 18.0 19.0
🔧

Property Maintenance Management

From tenant complaint to signed completion — one system covers every step. Multi-channel intake, priority SLA tracking, contractor dispatch, analytic cost allocation, tenant portal sign-off, and recurring schedules.

✓ Odoo 17 • 18 • 19 ✓ Community & Enterprise

Property Maintenance gives property managers a single workflow for every repair request — whether submitted from the tenant portal, WhatsApp, a recurring schedule, or by staff at reception. SLA timers start automatically from priority level, technicians are dispatched with one click, costs post to the unit’s analytic account, and the tenant signs off via mobile. No spreadsheets, no dropped tickets.

Core Features

📱

Multi-Channel Intake

Tenant portal, WhatsApp inbound, REST API, recurring schedules, and direct backend entry all feed the same workflow.

⏳

Priority SLA Tracking

Urgent, Normal, and Low tiers with configurable response + resolution targets per category. SLA pauses during Awaiting states.

🔒

Contractor Dispatch

Assign to internal technicians or external contractors. Per-category default contractors reduce assignment effort.

📅

Recurring Schedules

Monthly, quarterly, biannual, and annual maintenance templates auto-create requests at the right cadence.

💸

Analytic Cost Tracking

Labour and material costs post to the unit’s analytic account via standard account.move. Zero extra configuration.

✅

Tenant Sign-Off

Completed jobs require tenant confirmation. Mobile-friendly portal sign-off triggers WhatsApp confirmation and a chatter note.

📋

Job Cards & Certificates

Print job cards for technicians and completion certificates for tenants directly from the request form.

📊

OWL Dashboard

Real-time pipeline buckets, SLA breach counters, and embedded kanban — all on one screen without leaving the app.

10-State Request Lifecycle

🖉 Submitted
↓
🔍 Triaged
➡
👴 Assigned
↓
🔧 In Progress
➡
⏳ Awaiting Parts
↓
👤 Awaiting Tenant
➡
👑 Completed
↓
✅ Tenant Confirmed
➡
🎯 Closed
↓
✖ Cancelled

⏳ Default SLA Targets

Priority Response Resolution
🔴 Urgent 4 hours 24 hours
🟠 Normal 24 hours 5 days
🟢 Low 72 hours 14 days

📚 Pre-seeded Categories

Plumbing • Electrical • HVAC • Structural • Pest Control • Cleaning • Lift/Elevator • Security/Access Control • Painting • Carpentry • Landscaping • Appliance • Other

All SLA targets are configurable per category from Configuration › Maintenance Categories.

Screenshots

🔧 Maintenance Dashboard
Pipeline buckets & SLA breach counters

Real-time overview with embedded kanban view
📋 Request Form
SLA timers, state buttons & cost fields

Full request lifecycle on one form view
👤 Tenant Portal
Submit, track, and sign off on mobile

Mobile-first portal for tenant self-service
📅 Recurring Schedules
Auto-create inspection requests on cadence

Monthly, quarterly, biannual, or annual

Changelog

Version 1.2.0 — 2026-06-06

  • Expanded test coverage to ≥ 80% for all modules
  • Full happy-path and edge-case workflow tests added
  • SLA breach detection tests for all three priority levels
  • Bulk assignment wizard tests with multi-request scenarios
  • Analytic cost posting and journal entry validation tests
  • Recurring schedule deduplication and inactive-schedule guard tests
  • Enhanced security tests: portal scope, manager close, cost posting restrictions

Version 1.1.0 — 2026-06-06

  • Rebuilt marketing page — compliant table-based layout, brand color palette
  • Verified 10-state request lifecycle end-to-end
  • SLA breach cron verified for all priority levels
  • Analytic cost posting to unit account confirmed
  • Cancel wizard mandatory-reason enforcement verified
  • Assign wizard mail.activity broadcast verified
  • Improved demo data: requests in multiple states, SLA-overdue scenario, monthly recurring schedule

Version 1.0.0 — 2026-01-01

  • Initial release: 10-state maintenance request workflow
  • Priority-based SLA with per-category configuration (13 categories pre-seeded)
  • Technician and contractor assignment wizards
  • Analytic cost tracking via account.move
  • Tenant portal: submit, track, and sign off on requests
  • Recurring maintenance schedules (monthly / quarterly / biannual / annual)
  • Job card and completion certificate PDF reports
  • REST API endpoint and WhatsApp inbound webhook
  • OWL dashboard with pipeline buckets and embedded kanban

📞 Need Help?

Maintained by Grevlin Global Corp.
Email: odoo@grevlin.com  •  X: @GrevlinGlobal

🆕 30 days free support included 

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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