Helpdesk Ticket Scan and Upload Photo by Customer
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com
Odoo
$ 179.39
Helpdesk Ticket Scan and Upload Photo by Customer
Support Ticket Scan and Upload Photo / Image by Customers using Odoo Module
This app allows your customers to scan and submit images/photos from the helpdesk support tickets in the website my account portal menu.
Main Features:
- Customer(s) can scan and upload images and submit from the support ticket on the website from my account menu.
- Uploaded Images are stored as attachments and chatter in the backend of support tickets view.
- Download allows for images and photos as attachments in the backend for the team.
- Please note that this is NOT an android or iphone app.
- Mobile views shown below are taken using the browser of mobile and showing its responsiveness in mobile web view.
- ONLY COMPATIBLE FOR ODOO COMMUNITY EDITION.
- for more details please see below screenshots and watch the video.
Helpdesk Ticket Capture Photo Videos
Part 1: Flow of Capture Photo for ticket By Mobile
Click here
Part 3: Capture Photo for ticket By Laptop/Computer
Click here
Edition Compatibility:
Only Community
Customer Tickets on Portal/My Account
Customer Tickets
Customer Tickets List on Portal/My Account
Ticket List For Customer on Portal
Scan and Submit option on Form of Customer Tickets Portal My Account
Scan and Submit Section of Customer Ticket
Scan your Image / Photo
Scan and Upload By Customer
Submit your images/photos
Submit Images By Customer
Check your image/images as attachments and preview
Attachment of Customer On Ticket on Portal
They can see preview of attachment
Check your image/images as chatter
Submitted Images is also available in chatter of Customer
Image/images stored in backend
All the Submitted Images/Photos are also stored in backend of Ticket View
NEED INSTALLATION, CUSTOMIZATION, MIGRATION, OR SUPPORT?
Probuse provides professional Odoo services to help you get the most from your Odoo investment.
Trusted by Businesses Worldwide with 1500+ Odoo Apps & Solutions
- Odoo Implementation
- Odoo Migration & Upgrades
- Industry Specific Solutions
- Odoo.sh Deployment
- Odoo Customization
- Odoo Integrations
- Mobile Application Development
- AI Solutions & Automation
Email:
contact@probuse.com
Website:
https://probuse.com/
contact@probuse.com
Website:
https://probuse.com/
Call / WhatsApp:
+91 96011 19434
+91 78745 43092
Apps & Solutions:
https://probuseappdemo.com/
+91 96011 19434
+91 78745 43092
Apps & Solutions:
https://probuseappdemo.com/
Contact Us Today for Expert Odoo Consulting, Development, and Support Services.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Website (website)
• Discuss (mail) • CRM (crm) • Invoicing (account) • Project (project) • Sales (sale_management) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3728 |
| Technical Name |
helpdesk_ticket_capture_photo |
| License | See License tab |
| Website | http://www.probuse.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module