Helpdesk Ticket Close by Customer from Portal
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com
Odoo
$ 100.37
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3618 |
| Technical Name |
helpdesk_ticket_customer_close |
| License | See License tab |
| Website | http://www.probuse.com |
| Versions | 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
Helpdesk Ticket Close by Customer from Portal
Close Support Tickets by Customer in Odoo
ONLY COMPATIBLE FOR ODOO COMMUNITY EDITION
This app allows your customers to close support tickets from the My Account Portal from your website.
Main Features:
- This app will allow your customers to close the helpdesk support tickets.
- You still can disable option of closing from ticket form if you do not want to allow customer to close ticket then your support team has to set checkbox on helpdesk ticket in backend so customer will not see close button.
- for more details please see below screenshots and watch the video.
Edition Compatibility:
Only Community
My account Tickets - Portal
Close the ticket Button
Close ticket confirmation popup
Once ticket closed Close the ticket Button hide
Closed ticket state
Configration
If allow customer to close ticket boolean is True then customer can show the Close the ticket Button.
Allow customer to close ticket boolean Field
NEED INSTALLATION, CUSTOMIZATION, MIGRATION, OR SUPPORT?
Probuse provides professional Odoo services to help you get the most from your Odoo investment.
Trusted by Businesses Worldwide with 1500+ Odoo Apps & Solutions
- Odoo Implementation
- Odoo Migration & Upgrades
- Industry Specific Solutions
- Odoo.sh Deployment
- Odoo Customization
- Odoo Integrations
- Mobile Application Development
- AI Solutions & Automation
Email:
contact@probuse.com
Website:
https://probuse.com/
contact@probuse.com
Website:
https://probuse.com/
Call / WhatsApp:
+91 96011 19434
+91 78745 43092
Apps & Solutions:
https://probuseappdemo.com/
+91 96011 19434
+91 78745 43092
Apps & Solutions:
https://probuseappdemo.com/
Contact Us Today for Expert Odoo Consulting, Development, and Support Services.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3618 |
| Technical Name |
helpdesk_ticket_customer_close |
| License | See License tab |
| Website | http://www.probuse.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module