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  1. APPS
  2. Sales
  3. Activity: Post-Delivery Follow-up v 19.0
  4. Sales Conditions FAQ

Activity: Post-Delivery Follow-up

by Majorbird https://www.majorbird.com
Odoo

$ 19.00

In-App Purchases
v 19.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
• Inventory (stock)
Community Apps Dependencies Show
Auto-Activity Scheduler Engine
Lines of code 439
Technical Name mjb_activity_so_post_delivery
LicenseOPL-1
Websitehttps://www.majorbird.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
• Inventory (stock)
Community Apps Dependencies Show
Auto-Activity Scheduler Engine
Lines of code 439
Technical Name mjb_activity_so_post_delivery
LicenseOPL-1
Websitehttps://www.majorbird.com
  • Description
  • License

Follow-Up Activity After Full Delivery $5 v19.0

by Majorbird — Odoo Silver Partner

Automatically assigns a "Follow-up / upsell call" To-Do activity to the salesperson the moment every delivery on a sale order is validated — so no repeat order opportunity is ever missed.

Engine: Activity Rule  |  Model: sale.order  |  Trigger: delivery_status = full

The Problem

Delivered orders fall off the radar — and revenue walks out with them.

A fully delivered order is your best sales opportunity — and your team is missing it. Once warehouse validates the last delivery, the sale order moves to Fully Delivered status and disappears from the active pipeline view. Salespeople are busy with new quotes. Nobody circles back for a satisfaction check, a reorder conversation, or an upsell. Repeat revenue that should be automatic becomes invisible. The gap between delivery and next order is where customer relationships go cold — and it happens on every single delivered order that has no follow-up activity.
All deliveries
validated
→
delivery_status
becomes full
→
Activity created
on salesperson
→
Follow-up due
in 3 days

How It Works

A write-trigger rule fires the moment delivery status becomes full — once, reliably, with no duplicates.

Parameter Value
Modelsale.order (Sales Orders)
Trigger typeon_write (field change detection)
Trigger fielddelivery_status — watches for change to full
Triple-gate filterPre-domain prevents duplicate activity if one already exists
Activity typeTo-Do
Activity summary"Follow-up / upsell call"
Assigned toSalesperson on the sale order (user_id)
Due date3 days after delivery status becomes full

Key Features

Precise, duplicate-safe follow-up automation built for sales teams running high order volumes.

Instant Follow-Up Trigger

The activity fires the exact moment warehouse validates the last delivery and delivery_status becomes full — not on a cron schedule. The salesperson sees the task within seconds of the last delivery being validated.

Assigned to the Correct Salesperson

The activity is always assigned to user_id on the sale order — the person who owns the relationship — not to a manager or a generic team queue. The right person gets the right task.

Configurable Activity Type & Deadline

Default is To-Do due in 3 days, but the activity rule can be reconfigured to use Phone Call, Email, or any custom activity type. The deadline offset is also adjustable without any development work.

Triple-Gate Duplicate Prevention

A pre-domain filter checks whether an open follow-up activity already exists before creating a new one. Batch re-validations or edge cases will never create duplicate tasks in the salesperson's activity queue.

Configuration

Zero configuration needed — install and the automation is live immediately.

  1. 1 Install the module. Go to Apps, search for Follow-Up Activity After Full Delivery, and click Install. The activity rule engine (mjb_activity_rule) is installed automatically as a dependency.
  2. 2 Confirm each sale order has a salesperson set. The activity is assigned to the user_id field. If no salesperson is set, no activity will be created — Odoo usually pre-fills this from the session user, so this is rarely an issue.
  3. 3 Activity fires automatically. When warehouse validates the last delivery, delivery_status becomes full and the rule fires instantly. A To-Do activity appears on the salesperson's dashboard due in 3 days.
  4. 4 Customize if needed (optional). Open the activity rule in Settings > Technical > Automation to change the activity type, summary text, or deadline offset to match your sales process.

Scope & Limitations

Purposefully focused. Here is what this module does NOT do.

  • Does NOT fire for partial deliveries — trigger only activates when delivery_status reaches full (all quantities delivered).
  • Does NOT fire if delivery_status is no (no delivery) or partial.
  • Does NOT create duplicate activities — the triple-gate pre-domain filter prevents this even during concurrent writes or re-validation scenarios.
  • Does NOT replace or close an existing open activity on the sale order — if one already exists, a second one is not added.
  • Does NOT send an email — it creates an Odoo activity visible in the chatter and activity dashboard, not a separate email notification.
  • Does NOT require the delivery to be on a separate picking — works regardless of warehouse delivery strategy (1-step, 2-step, or 3-step).
Majorbird

About Majorbird

Odoo Silver Partner — Manufacturing, Inventory & Accounting Automation

Offices in Vietnam, China, Mexico, and the Middle East.

www.majorbird.com
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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