Your optical shop, online — patients book, check and come back on their own.

Online booking with real availability

Patients pick a branch, an optician (or “any optician, soonest”) a day and a free time on a public booking page. The slots come straight from each optician’s weekly schedule: a full day is skipped automatically, jumping to the next one with room, and double booking is impossible — the exact time submitted is re-checked against the live schedule before it is ever confirmed.

From click to confirmed appointment

The patient confirms, gets an on-screen confirmation with branch, optician and time — and the appointment lands in the backend calendar instantly, with an alert to the optician. No phone call, no back-and-forth.

A portal that answers “are my glasses ready?”

Logged-in patients see all their prescriptions with measures, validity and expiry, and the live status of their glasses order — sent to lab, in progress, ready for pickup or delivered — from any device, without calling the store. A one-click download gets them their own prescription as a PDF.

My appointments, in the patient’s own hands

Patients see every past and upcoming appointment and can cancel the ones still pending — one less phone call for your front desk. You set how much notice is required to cancel online (24 hours by default), so a cancellation never leaves a slot nobody can fill.

Zero configuration

Auto-installs when Optical MAX and Website are both installed. The booking menu appears on your site instantly.

Secure by design

Portal users only ever see their own records, enforced with server-side security rules.

English & Spanish

English base with Spanish translations included, like the main Optical MAX app.

Book the appointment

A patient books online — or calls, and you book it for them. Free slots come straight from that optician’s weekly schedule at that branch: no double-booking, no back-and-forth on the phone.

Exam and prescription

One record covers the whole exam, in tabs: distance and near measures, ophthalmology, contact lens parameters and patient history — instead of three separate notebooks.

Ophthalmology tab

Contact lenses tab

Sale at the register

From the same POS screen: pull up the prescription, check the customer’s history and pick frames and lenses by attribute, without ever leaving the till.

No walk-in exam room needed — the prescription is captured right at the register.

Workshop and lab

Confirming the sale creates the workshop job on its own. Sending it to the lab raises the purchase order for the RX lens — nobody re-types the specs by hand. And the patient can follow the status from the portal.

Ready, invoiced, delivered

The patient gets a message the moment the glasses are back from the lab. The invoice was already generated when the sale closed — nothing left for month-end.

Renew an expired prescription in one click

Expired prescriptions are flagged right on the record and in the list filters. One click on Renew creates a fresh draft for the same patient, carries the clinical data over and keeps a link back to the original — the exam history never breaks.

Contact-lens reorder reminders

A scheduled job watches every contact-lens prescription and emails the patient shortly before their supply runs out — recurring lens revenue on autopilot, and each patient is reminded only once per prescription.

Invoice the workshop job in one click

From the workshop order, Create invoice turns the job into a customer invoice with the frame, the lens and the fitting on it — and a smart link keeps the invoice attached to the job, so lab cost, price and margin stay in one place.

Insurance claim batches, ready to submit

Group reimbursement claims per insurer into a batch and print a clean, barcoded summary with totals and a signature line — the document you hand to the insurance company, straight out of Odoo.