| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 5551 |
| Technical Name |
pits_token_management |
| License | OPL-1 |
| Website | https://www.pitsolutions.com |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 5551 |
| Technical Name |
pits_token_management |
| License | OPL-1 |
| Website | https://www.pitsolutions.com |
| Versions | 16.0 17.0 18.0 19.0 |
PITS Token Management System
The Token Management System (TMS) by PIT Solutions is a self-ticketing system designed to optimize queue management in physical stores by providing real-time queue visibility, efficient staff management, and an enhanced customer experience.
Easy Installation
Install and configure the module seamlessly with zero coding required. Compatible with standard Odoo setup and deployment processes.
Fully Integrated & Secure
Works natively with existing Odoo features. Built with Odoo security best practices to ensure safe and stable operations.
Ongoing Support
Get timely help from our expert team. We provide support for installation, usage, and troubleshooting.
Who is this Plugin for?
- Organizations handling walk-ins or appointments and multiple service counters.
- Teams that want real-time queue visibility, fair token allocation, and smoother customer flow to boost staff productivity and experience.
- Businesses offering multiple services that require clear, hierarchical service selection.
For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!
Explore our full range of Odoo extensions at: https://www.webshopextension.com/en/#category=odoo.
Self-ticketing token system
Customers choose their service and receive a numbered token.
Clear token display
Real-time visibility of queue progress keeps customers informed.
Backend Token management
Monitor and manage wait times and staff workload efficiently.
Eliminate crowded counters
Queues formed using our token system can improve customer and staff comfort.
Prioritize service
Handle urgent cases efficiently with designated token priority levels.
Hierarchy level service listing
Organize different services clearly for easy customer selection.
Reduced waiting times
Smoother flow and better communication minimize customer downtime.
Enhanced staff productivity
Focused service delivery leads to better employee performance.
Token history and status management
Gain valuable insights into customer flow and service patterns.
Token Management Dashboard
Token Management Settings
Token Services List
Token Generation Interface
Token Overview
Token Queue Counters
Token Counter Interface
Token TV Display
- The extension is fully compatible with Odoo 19.0 Community and Enterprise Edition and can be installed easily.
Version 1.0.0 (October 2025)
- Initial release.
FAQ
What is PITS Token Management System (TMS)?
A system to issue and manage tokens for customers, organizing queues efficiently.
What core features does PITS TMS offer?
PITS TMS provides token generation, queue control, counter/staff management, real-time monitoring, and analytics to enhance operational efficiency and customer satisfaction.
- Automatically generate unique tokens for customers.
- Track token order and status in real-time.
- Allocate customers to the correct service counters.
- Manage counter sessions and staff availability.
- Display current token being served at each counter.
Which Odoo version is the module compatible with?
- The module is compatible with Odoo Community and Enterprise Editions v19.0.
Can TMS manage multiple counters?
- Yes, it balances workload and assigns customers to available counters.
Does TMS provide staff role control?
- Yes, only authorized users (TMS Managers or TMS Users) can be assigned as responsible user in counters.
How does the dashboard help manage queues?
- Provides a real-time overview of token activity and queue load, with analytics available over weekly, monthly, and yearly periods.
Where can I get support for the module?
For support, visit webshopextension.com or email: support@webshopextension.com
Suggested Modules
PITS Odoo Services
PIT Solutions offers comprehensive Odoo services including implementation, customization, integration, and support. We help businesses of all sizes streamline operations with Odoo's powerful, user-friendly ERP platform.
For assistance with installation, please reach out to us at support@webshopextension.com. We're here to help!
Odoo Implementation
Odoo Community Apps
Odoo Support & Maintenance
Odoo Customization
Odoo Integration Services
Odoo Developer Outsourcing
Odoo Database Migration
PIT Solutions is a trusted IT services company with over 24 years of expertise, delivering innovative technology solutions across India, UAE, Switzerland, Mexico, and Germany. With a team of 800+ skilled professionals, we specialize in high-quality, customized digital solutions-bringing your ideas to life with precision and excellence.
To learn more about our company, please visit our website: https://www.pitsolutions.com
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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