$ 114.05
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Lines of code | 43290 |
| Technical Name |
pragmatic_facebeook_messenger_integration |
| License | OPL-1 |
| Website | http://www.pragtech.co.in |
| Versions | 14.0 15.0 16.0 17.0 18.0 19.0 |
Compatible with v16 - v19
One inbox for all Facebook messages
Our Facebook Messenger Integration module brings all your customer conversations directly
into Odoo.
It creates a bi-directional connection between your Facebook Page and Odoo,
allowing you to send
and receive messages including text, images and documents - right from
your familiar workspace.
The module automatically handles conversations, continuing ongoing threads or creating new
ones as
needed and syncs messages in real time to ensure fast, efficient customer service.
With a
centralized
communication dashboard, every customer interaction stays organized and
easy to manage - no more
missed messages or switching between platforms.
Simplify your Communication.
Unify your customer experience inside Odoo.
Smart features designed for real conversations
Bi-directional messaging
Send and receive Facebook messages directly in Odoo; no more switching tabs or missing messages. Everything stays synced, so you never lose track of a customer inquiry.
Real-time sync
Conversations update instantly, ensuring your team can respond quickly and keep engagement strong. Faster replies mean happier customers.
Multimedia support
Share images, audio, and documents seamlessly through Messenger. This flexibility helps you communicate clearly and professionally with your audience.
Centralized dashboard
View and manage all Facebook chats from a single Odoo interface. Keep your communication unified and your team organized.
Conversation history
Maintain complete chat logs for better context, follow-ups, and performance tracking. Perfect for teams that value customer continuity.
Easy setup & authentication
Simple token management and step-by-step configuration make it easy to get started, no deep technical know-how required.
Installation
Install this module to enable the Conversations Dashboard,Facebook Messenger system feature for your business.
Configuration
We are integrating the Conversations Dashboard module in Odoo with Facebook Messenger. This setup allows your Odoo system to send and receive messages from Facebook seamlessly.
- Page Access Token:Enter the access token for your Facebook Page. This token allows Odoo to authenticate and send/receive messages via the Facebook Messenger API. Example: EAAJ...
- Webhook Verify Token:Enter a token used to verify webhook communication between Facebook and Odoo. This ensures that the messages received by Odoo are coming from your verified Facebook Page.Example: abcd-efgh-ijkl
Workflow
Facebook Messenger
- A customer sends a message (text, image, or document) via a Facebook Page Messenger.
- The message is received in Odoo’s Conversations Dashboard in real-time through Meta API integration.
- Agents can reply directly from Odoo, sending text, images, or documents back to the customer.
- Odoo allows two-way communication, enabling both sending and receiving messages of all supported types (text, images, documents).
- All interactions are logged in Odoo for tracking and record-keeping.
Manage all your Facebook Messenger messages from Odoo
Empower businesses through intelligent, cost-effective solutions
Modern businesses face complex challenges. Our Odoo apps are
designed to turn
those challenges into opportunities - making your workflows intuitive, efficient and
scalable. Crafted to
make your business run smoother, faster and smarter.
Achieve operational excellence, deliver unforgettable guest experiences and aim for scalable
growth -
whether you're a boutique property or a global chain.
Experience the difference of solutions built for real business needs, not just features.
No. All Messenger interactions are centralized within the Odoo Conversations Dashboard, so you can manage messages without switching platforms.
Yes. You can respond to customers directly from Odoo, and your messages will be delivered via Facebook Messenger in real-time.
Yes. All messages, including attachments, are logged in Odoo for tracking and record-keeping.
Currently, it focuses on real-time two-way messaging. Predefined templates or auto-replies can be configured in Odoo depending on workflow setup.
You need to provide your Facebook Page Access Token and verify the token in Odoo’s configuration to enable the integration.
Facebook Messenger Integration
One-time Setup | 90 Days Support | Multilingual Compatibility
What's included in this
User Manual for Easy Onboarding
90 Days Support (Monday to Friday, 10 AM – 7 PM IST)
One-Time Setup for Seamless Integration
We support for English / French / Spanish at an additional cost
Works & tested on standard installations of Odoo with no third party apps
Free support only for odoo installations with no third party apps
Paid support availaible for Odoo installations with third party apps.
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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