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Product Warranty Management | Complete Warranty & Claim Lifecycle Management for Odoo

by
Odoo

$ 79.44

v 19.0 Third Party
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Project (project)
• Repairs (repair)
• eCommerce (website_sale)
• Discuss (mail)
• Sales (sale_management)
• Employees (hr)
• Website (website)
Lines of code 4754
Technical Name zehntech_warranty_management
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Project (project)
• Repairs (repair)
• eCommerce (website_sale)
• Discuss (mail)
• Sales (sale_management)
• Employees (hr)
• Website (website)
Lines of code 4754
Technical Name zehntech_warranty_management
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0

Product Warranty Management

Complete Warranty & Claim Management for Odoo that automates warranty registration, renewals, and claim processing with repair, replacement, and refund workflows-fully integrated with Sales, Inventory, and Invoicing for seamless after-sales operations.

User Guide :- https://web.kopyst.com/sharedoc/3sajkd

Key Features

  • Smart Warranty Configuration
  • Product & Category Level Warranty Setup
  • Automatic Warranty Registration
  • Centralized Warranty Management
  • Warranty Renewal & Extension Automation
  • Complete Warranty Claim Management
  • Claim Workflow & Task Automation
  • Advanced Dashboard & Analytics
  • Automated Notification System
  • Role-Based Access Control
Product Warranty Management Key Features
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Key Features

About Zehntech

Zehntech is a leading Odoo custom development company, empowering businesses across industries with tailored ERP solutions. With a strong team of 50+ skilled Odoo professionals, ranging from 2 to over 10+ years of experience, we bring deep expertise and innovation to every project. Over the years, we have successfully developed 50+ Odoo apps and themes, helping clients streamline operations, enhance productivity, and achieve digital transformation. Our Odoo services include Custom Odoo Development, Implementation, Customization, Support and maintenance.

115+

Happy Customer

120+

Expert Professionals

30%

Time Saved

12+

Countries We Serve

FAQs

A complete warranty management system to handle product warranties, claims, renewals, and after-sales service with automation, tracking, and real-time insights.

1. Why Choose Product Warranty Management Module?

This module provides an end-to-end solution for managing product warranties efficiently. It automates warranty registration, tracks expiry and renewals, and simplifies claim processing with actions like repair, replacement, or refund. With centralized data and real-time dashboards, businesses can improve after-sales service, reduce manual work, and enhance customer satisfaction.

Yes, the module covers the full warranty lifecycle-from automatic warranty creation after sales to claim handling, renewals, and closure. It also includes notifications, reporting dashboards, and role-based access to ensure smooth operations for both users and managers.

Yes, you can customize the module if you need additional features. We can also assist with the customization. Just email us at odoo-support@zehntech.com with your requirements.

Yes, after purchasing the app, you are eligible for lifetime updates. Check the app page for the changelog, and you can download the updated module from the same link as your original download. If you'd like us to send you update notifications, contact us at odoo-support@zehntech.com.

Feel free to send us an email at odoo-support@zehntech.com with your questions, and we will get back to you as soon as possible.

Our Services

Odoo Customization

Odoo Migration Services

Odoo Implementation

Odoo Support & Maintenance

Odoo Website Development

Odoo Theme Development

Odoo Mobile App Development

Product Warranty Management

The Product Warranty Management module provides a complete end-to-end solution to configure, register, manage, and track product warranties and warranty claims in Odoo. It enables businesses to streamline after-sales support by automating warranty registration from deliveries, managing renewals, handling claims (Repair, Replacement, Refund), and monitoring warranty performance through dashboards.

Designed for scalability and compliance with Odoo standards, this module supports warranty configuration at Product or Product Category level, integrates seamlessly with Sales, Inventory, Invoicing, Repair, Project, and Website modules, and ensures a smooth customer service workflow.

Table of Contents

Key Features

Flexible Warranty Configuration

  • Configure warranty rules globally from settings
  • Choose warranty applicability at: - Product level - Product Category level
  • Define warranty duration with unit: - Days, Months, or Years

Warranty Setup on Products & Categories

  • Enable or disable warranty per product or product category
  • Configure: - Warranty duration - Allow warranty renewal - Renewal limit - Renewal duration - Renewal cost
  • Automatically inherit category-level warranty rules

Automatic Warranty Registration

  • Automatically creates warranty records when: - Sales Order delivery is validated (status = Done)
  • Generates: - One warranty record per delivered quantity
  • Sends automatic email notifications to customers upon registration

Warranty Management

  • Centralized warranty list and detailed form view
  • Track: - Warranty start date - Warranty end date - Status (New, Active, Expired, Renewed, Cancelled)
  • Smart buttons to navigate to: - Sales Order - Delivery Order - Invoice - Warranty Claims

Warranty Renewal & Extension

  • Extend warranty via a guided wizard
  • Enforces renewal rules configured in settings: - Before expiry - After expiry - Both
  • Automatically: - Updates warranty end date - Creates invoice for paid renewals - Logs renewal history - Sends renewal confirmation email

Warranty Claim Management

  • Create warranty claims from: - Website - Sales Order - Backend
  • Supported resolution types: - Repair - Replacement - Refund
  • Automated backend actions: - Credit note generation (Refund) - Inward & outward stock pickings (Replacement) - Repair order creation (Repair)

Project Task Integration

  • Automatically creates project tasks for claims
  • Uses configurable project for claim handling
  • Includes task details such as: - Claim reference - Product - Description - Assigned user

Warranty & Claims Dashboard

  • Interactive dashboard with real-time insights
  • KPI cards for: - Total warranties - Active warranties - Expired warranties - Renewed warranties - Total claims
  • Visual charts: - Warranty status distribution - Claims by status - Claims trend over time
  • Filters by: - Date range - Product - Product Category

Role-Based Access Control

  • Warranty Manager - Full access to configuration and operations - Can renew, cancel, refund, replace, and repair
  • Warranty User - Limited access to warranty and claim management - No access to configuration settings

Email Notifications

  • Automated emails for: - Warranty registration - Warranty expiry reminders - Warranty renewal confirmation - Claim creation and updates - Warranty cancellation

PDF Warranty Document

  • Generates professional Warranty Details PDF including: - Company information - Warranty ID - Customer details - Product details - Warranty period and status

Summary

The Product Warranty Management module helps businesses efficiently manage post-sales warranty operations by automating warranty creation, enabling controlled renewals, handling customer claims, and providing actionable insights through dashboards. It improves customer satisfaction, reduces manual effort, and ensures a structured, auditable warranty lifecycle inside Odoo.

Installation

  1. Copy the module folder to your Odoo custom_addons directory.
  2. Restart the Odoo server.
  3. Update the app list.
  4. Search for Product Warranty Management and install the module.
  5. Assign user roles (Warranty Manager / Warranty User) as required.

How to Use This Module

  1. Configure Warranty Settings - Go to: Warranty Management > Configuration > Settings - Select warranty level (Product / Category) - Configure renewal rules and notifications
  2. Setup Warranty on Products / Categories - Enable warranty - Define duration and renewal options
  3. Sell & Deliver Products - Confirm Sales Order - Validate Delivery Order - Warranty records are created automatically
  4. Manage Warranties - Navigate to: Warranty Management > Warranty - View, renew, or cancel warranties
  5. Handle Warranty Claims - Navigate to: Warranty Management > Warranty Claims - Process claims using Repair, Replacement, or Refund actions
  6. Monitor Dashboard - Navigate to: Warranty Management > Dashboard - Track warranty and claim performance

Change Logs

[1.0.0] * Added [09-12-2025] – Initial release with:

  • Product & category-level warranty configuration
  • Automatic warranty registration on delivery
  • Warranty renewal with invoicing
  • Warranty claims (Repair, Replacement, Refund)
  • Project task integration
  • Dashboard & reporting
  • Role-based access control
  • Email notifications and PDF reports

Support

For support, customization, or integration services, contact:

Zehntech Technologies

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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