A complete ur_helpdesk solution that lets you easily track, prioritize, and resolve customer tickets with streamlined workflows. Manage ticket stages, assign priorities and tags, collaborate with your team through the chatter, and analyze performance using powerful reporting views. Automate ticket creation via email, apply SLA deadlines, gather customer feedback, and keep your support operations running smoothly with an efficient, organized, and user-friendly system.
Support Ticket merge tickets helpdesk merge Tickets merge support Issue merge multiple ticket merging multiple tickets merger support ticket merger combine support ticket combine Customer Helpdesk Support Ticket merge support ticket merge helpdesk ticket
Helpdesk ticket number on timesheet
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
Change ticket stage when partner response
Helpdesk Ticket Reassign/Escalate Team and Responsible for Enterprise Helpdesk
Automated reminders for helpdesk tickets awaiting customer response
Generate sale order from helpdesk ticket
This app allow your customers to Scan and Submit Images from Support Ticket my account menu.
helpdesk, sequence
This module allow set ticket to close ticket automatically
Allows to set severity on the helpdesk ticket.
Customer can do digital signature on helpdesk ticket form on portal(for Enterprise)
Track and analyze how long helpdesk tickets stay in each stage with detailed history and duration metrics
Web Timer Widget helpdesk ticket time widget project timer widget project timer widget helpdesk timer widget fleet timer widget lead timer widget ticket timer widget time tracker widget ticket start timer helpdesk tracker ticket tracker widget on ticket
Ticket Timer for Helpdesk Timer for ticket start and stop timer pause helpdesk start helpdesk timer stop helpdesk timer start and stop helpdesk timer helpdesk timesheet timer record timesheet with timer start timesheet timer task timer stop timesheet timer