Allows to set severity on the helpdesk ticket.
Customer can do digital signature on helpdesk ticket form on portal(for Enterprise)
Track and analyze how long helpdesk tickets stay in each stage with detailed history and duration metrics
Web Timer Widget helpdesk ticket time widget project timer widget project timer widget helpdesk timer widget fleet timer widget lead timer widget ticket timer widget time tracker widget ticket start timer helpdesk tracker ticket tracker widget on ticket
Ticket Timer for Helpdesk Timer for ticket start and stop timer pause helpdesk start helpdesk timer stop helpdesk timer start and stop helpdesk timer helpdesk timesheet timer record timesheet with timer start timesheet timer task timer stop timesheet timer
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
Helpdesk tickets managemnt odoo app allow to track tickets on website by ticket number ticket tracking number tickets tracking heldpesk tickets status helpdesk tickets tracking number helpdesk tickets serial number helpdesk serial number tickets managment status tracking
Helpdesk ticket transfer tickets to new team leader Helpdesk reassign tickets reassignment module Helpdesk ticket management Reassign Helpdesk tickets between leaders customer support ticket transfer Helpdesk team leader ticket management ticket workflow transfer Move Helpdesk tickets
Set the priority based on the type
Email Alias for Ticket Type in Odoo
Helpdesk Ticket Type Enterprise Odoo App
Odoo app allow to create helpdesk from Purchase, RFQ Helpdesk, Purchase Helpdesk, Create ticket from Purchase, Create ticket from rfq, create Ticket from Purchase and rfq helpdesk
-Dynamic field mapping from Helpdesk Ticket to Project task in Odoo involves automatically transferring data from the Helpdesk Ticket model (helpdesk.ticket) to the Project task model (project.task). -ensuring that specific fields in the helpdesk ticket model are automatically updated or transferred to corresponding fields in the project task model. -This setup will dynamically map custom fields from helpdesk ticket to Refund invoice in Odoo, ensuring seamless data synchronization and enhanced workflow automation. -This can be particularly useful when integrating Odoo with other systems or when working with custom modules that require specific field mappings that can change over time.Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping,helpdesk ticket field mapping,ticket to project task field mapping,sale to project task field mapping field mapping from sale to purchase, field mapping from sales to delivery,field mapping from purchase to receipt field mapping from helpdesk ticket to repair,field mapping from helpdesk ticket to project task field mapping from helpdesk ticket to refund invoice,field mapping from helpdesk ticket to return order field mapping from crm to rental,field mapping from sales to project task field mapping from purchase to vendor bill,field mapping from crm to sales Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping
-Dynamic field mapping from Helpdesk Ticket to Refund Invoice in Odoo involves automatically transferring data from the Helpdesk Ticket model (helpdesk.ticket) to the Refund Invoice model (account.move). -ensuring that specific fields in the ticket model are automatically updated or transferred to corresponding fields in the refund invoice model. -This setup will dynamically map custom fields from helpdesk ticket to Refund invoice in Odoo, ensuring seamless data synchronization and enhanced workflow automation. -This can be particularly useful when integrating Odoo with other systems or when working with custom modules that require specific field mappings that can change over time.Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping,helpdesk ticket field mapping,sale to project task field mapping field mapping from sale to purchase, field mapping from sales to delivery,field mapping from purchase to receipt field mapping from helpdesk ticket to repair,field mapping from helpdesk ticket to project task field mapping from helpdesk ticket to refund invoice,field mapping from helpdesk ticket to return order field mapping from crm to rental,field mapping from sales to project task field mapping from purchase to vendor bill,field mapping from crm to sales Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping
- Dynamic field mapping in Odoo between Helpdesk Ticket and Repair modules involves synchronizing data between the two modules, ensuring that specific fields in the helpdesk ticket module are automatically updated or transferred to corresponding fields in the repair module. This can be particularly useful for maintaining data consistency and streamlining workflows. Identify the fields in the helpdesk module that you want to map to the repair module. - Dynamic Field Mapping from helpdesk ticket to Repair Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping Dynamic Field Mapping from Helpdesk to Return field mapping from sale to purchase, field mapping from sales to delivery,field mapping from purchase to receipt field mapping from helpdesk ticket to repair,field mapping from helpdesk ticket to project task field mapping from helpdesk ticket to refund invoice,field mapping from helpdesk ticket to return order field mapping from crm to rental,field mapping from sales to project task field mapping from purchase to vendor bill,field mapping from crm to sales
Dynamic field mapping between two models in Odoo involves setting up mechanisms to automatically transfer or update data from one model to another. This can be useful in various scenarios, such as synchronizing data between helpdesk ticket to return order,CRM leads and sales orders, sales orders and Invoice or any other custom models. In Odoo, dynamic field mapping refers to the ability to map fields between different models dynamically, allowing for greater flexibility and adaptability in data handling and process automation. This can be particularly useful when integrating Odoo with other systems or when working with custom modules that require specific field mappings that can change over time. field mapping from sale to purchase, field mapping from sales to delivery,field mapping from purchase to receipt field mapping from helpdesk ticket to repair,field mapping from helpdesk ticket to project task field mapping from helpdesk ticket to refund invoice,field mapping from helpdesk ticket to return order field mapping from crm to rental,field mapping from sales to project task field mapping from purchase to vendor bill,field mapping from crm to sales Custom Field Mapping,Dynamic Data Mapping,Dynamic Model Mapping,Model Field Mapping,Dynamic Attribute Mapping,Flexible Field Mapping,Customizable Data Mapping
This module adds operating unit information to Helpdesk tickets.