Odoo Apps 68136 Apps found.

Helpdesk Survey

odoo app allow survey on helpdesk tickets Survey Tickets helpdesk tickets survey customer feedback survey tickets customr survey tickets print survey answer print send survey answer customer complaint survey helpdesk ticket customer feedback helpdesk survey all in one helpdesk community helpdesk enterprise

Adds primary tag and team on helpdesk tags and filters ticket tags accordingly

Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.

To get the templates in email as per allowed in helpdesk team

To get the templates in email as per allowed in helpdesk team

PDF reports per support team, grouped by department and requester.

Submit ticket from website

Portal users can track the status of the tickets they submit

Helpdesk Aging ticket Aging filter on Helpdesk ticket Ageing ticket Ageing filter show ticket age support ticket age display ticket aging ticket aging notification ticket aging alerts helpdesk ticket aging alert on ticket

After 10 days, helpesk ticket that is "Ready for Customer QA", should be moved to Done and a message sent to the customer.

Helpdesk Auto Response on Ticket Email reply support ticket auto notification auto response to issue auto notification ticket automated response ticket auto answer on ticket automatic answer on ticket helpdesk auto answer on helpdesk automatic reply

Helpdesk Ticket Batch Barcode

Bypass check stock negative when create ticket

Allow your customer to close ticket from portal..

Enforce SLAs by activating Email reminders and escalations for tickets.

escalate support ticket escalation by level customer support ticket escalation with multiple level helpdesk support ticket level issue escalation by stage escalate issue by level helpdesk support level customer issue handling customer ticket helpdesk issue