Advanced features for I.T.S.M. on top of Helpdesk.
This app allow your helpdesk team to have service level agreement(SLA) on Help Desk.
This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
A helpdesk / support ticket system (website support)
Helpcrunch by Odoo
Monitor, track, and resolve customer issues
A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners
Cria um botão que transfere do helpdesk para a cotação.
Helpdesk Pro: Support, tickets, issues, bugs.
Integrate the Helpdesk with Human Resources
Add Odoo module field and category fields to Ticket
Add Odoo version field to Ticket
Manage customer support tickets from Sent Quotations and Sales Orders.
AI-powered ticket routing, SLA management, multi-channel support
Select delivery methods and carriers on Helpdesk Tickets
Carry over agreement values when creating service requests
Allow users to specify ticket types that are allowed for a helpdesk team
Enhance your ticketing system by adding customizable fields to tickets.
Allows to manage employee timesheet activity for particular ticket by user
Allows to set billable timesheet and create invoice for billable timesheet