Allows to create ticket automation action
Allows to escalate ticket and assing to parent team manager
Allows to create new ticket from lead
Allows to customer will confirm ticket details online
Allows to generate ticket, view ticket and track ticket
Allows to merge merge ticket and it's documents base on criteria(ticket type and customer)
Allows to generate ticket sequence base on ticket type
Allows to customer online confirm about ticket status and done ticket
Allows to generate new rework ticket with rework description and link with old ticket
Allows to send sms to customer depends on SMS configuration on ticket stage
Allows to vendor can online confirm purchase order
Share and Publish Videos, Presentations and Documents
Manage a full supply chain for repair services
Add timeline view
Integrate Timesheet application with Repair application
Use categories to distinguish different type of repairs
Repairs reportings
Reorder Your Products from the past sale order. Also get the sale order history logs.
Employees create replenishment requests for products and submit to managers.