Customer Apps 53 Apps found. category: Customer × version: 16.0 ×

The Zendesk Connector in Odoo facilitates seamless synchronization of tickets and contacts between Odoo and Zendesk, ensuring data consistency across both platforms. It smoothes the import and export of customer details, linking Zendesk contacts with Odoo partners and vice versa. Tickets from Zendesk are synchronized into Odoo's helpdesk module, preserving their status, priority, and related details, allowing for efficient management within Odoo. Additionally, the connector supports bidirectional updates, ensuring that changes made in either system are reflected in the other. This integration streamlines customer support processes, reduces manual effort, and enhances collaboration between teams using Odoo and Zendesk.

Advanced Helpdesk Support Ticket Management System with Staff & Customer Portal, Multi-Channel Support, SLA Tracking, Knowledge Base Integration & Automated Workflows

Customer Statement Report

Prevent duplicate VAT numbers by enforcing uniqueness across all partners.