Configurable automatic actions that trigger on request events
Allows you to use a Service Level Agreement when dealing with requests.
Incident management and helpdesk system - logging, recording, tracking, addressing, handling and archiving issues that occur in daily routine.
Project tasks can be created using automated actions
Add configurable fields to requests
Generic Request Invoicing
The module adds the ability to log and report actions that occur with requests.
Allow you to link any Odoo documents with requests
Helpdesk Survey. Send surveys from requests.
Easily manage mails sources to create requests. Create requests from incoming email in one click. Setup canned responses for chatter and messages.
Add ability to create calendar event from requests.
Generic Request Location
Generic Request Message Status
Creates separate page on request form to show all related by author or partner requests for latest 7 days (period can be configured).
Allows you to establish links between requests
Allows to use conditions while working with requests
Add ability to create requests from CRM.
Link requests with project tasks
Generic Request HR
Allows you to use additional project-related assignment policy models