Run routes automatically on trigger. This addon works greet with generic_condition and generic_request_condition addons
Configurable automatic actions that trigger on request events
Allows you to use a Service Level Agreement when dealing with requests.
Allows you to use additional project-related assignment policy models
Automatically create sub-requests using automated actions
Automatic assignments in request via actions
Automatically create invoices for requests
Manage request's priority via automated actions
Project tasks can be created using automated actions
Surveys can be sent using automated action
Generic Request Invoicing
Allows you to use different SLA limits and warning times per service.
The module adds the ability to log and report actions that occur with requests.
Change SLA on request when priority is changed
Use assign policies for automatic assignments in subrequests created via automated actions
Add / Remove Tags Using Automated Actions
Different custom fields in requests are displayed for different services
Allow you to link any Odoo documents with requests
Helpdesk Survey. Send surveys from requests.
Easily manage mails sources to create requests. Create requests from incoming email in one click. Setup canned responses for chatter and messages.
1. Use the live chat to ask your questions. 2. The operator answers within a few minutes.