Project Apps 663 Apps found. category: Project × version: 13.0 ×

Allows to auto assign SLA in ticket base on Contract SLA configuration

Allows to create, view sales quotation and online confirmation quotations

Allows to check and raise new questions and submit your answer for other question if you have knowledge about it

Allows to create invoice for the contract as per its services

Allows to create recurring ticket

Allows to refurbs products via ticket

Allows to auto assign SLA in ticket base on SLA configuration

Allows to automatically create repair parts purchase order base of procurement rules

Allows to user will create sub tickets for assigning ticket to other responsible person

Allows to create ticket automation action

Allows to escalate ticket and assing to parent team manager

Allows to create new ticket from lead

Allows to customer will confirm ticket details online

Allows to generate ticket, view ticket and track ticket

Allows to merge merge ticket and it's documents base on criteria(ticket type and customer)

Allows to generate ticket sequence base on ticket type

Allows to customer online confirm about ticket status and done ticket

Allows to generate new rework ticket with rework description and link with old ticket

Allows to send sms to customer depends on SMS configuration on ticket stage

Allows to generate ticket, view ticket and track ticket