This module allow you set subject in ticket internal notes and send messages.
This module all ticket user to lock helpdesk ticket.
This app allow your customer to view all your teams in website and allow them to create ticket.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
Allow your customer to close ticket from portal..
This app allow your customers to Scan and Submit Images from Support Ticket my account menu.
This app allow you to have report for time slots of helpdesk tickets.
Helpdesk Working Hours/Time and Upcoming Holidays
Manage users ideas Smartly!
Allow you to import projects and tasks from Selected Excel File.
Integrated Quality Control in Project Workflows
Customer Access to Interim Payment Certificates (IPC) via Portal
Create Customer Invoice/Customer Bill from Project Tasks.
Create Invoice Directly From Timesheet Entry
Project Tasks Bugs and Issues Management.
Job Card Portal on Website My Account
Job Card Analysis Report
Analysis report for Job Costing and Contracting Sheets.
Adds planned and remaining quantity/hour tracking to Purchase Orders, Requisitions, and Timesheets via Job Cost Sheet lines
Allow to create job cost sheet for laundry requests.