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The RMA (Return Merchandise Authorization) Management module for Odoo enables businesses to manage both Customer and Supplier return processes in a single, centralized system. For Customer RMA, it allows users to handle product returns, replacements, and refund requests efficiently while maintaining full traceability and improving customer satisfaction. For Supplier RMA, the module extends functionality to manage vendor returns, replacements, and refunds directly from purchase orders, ensuring seamless coordination between inventory, purchasing, and accounting operations. The system supports a structured RMA workflow with automatic creation of Incoming Shipments, Outgoing Shipments, and Credit Notes based on selected RMA reasons, reducing manual effort and minimizing errors. Ideal for businesses managing post-sales support, defective products, warranty claims, incorrect deliveries, excess quantities, and supplier return processes. Keywords: RMA | Customer RMA | Supplier RMA | Vendor Return | Purchase Return | Replacement | Refund | Odoo Return Management | Return Merchandise Authorization | RMA Workflow