helpdesk, templates, messaging, mail

Helpdesk Mail Templates
Boolit
FREE
150

Project Helpdesk Integration

Helpdesk Project Integration
Bizzappdev
105.26
5

Enforce SLAs by activating Email reminders and escalations for tickets.

Helpdesk Ticket Escalation & Reminders
Optima ICT Services LTD
94.62
3

Process to invoice tickets

Helpdesk Ticket Invoicing
e-thos SSII
105.26
1
Helpdesk Ticket Merge
Bizzappdev
105.26
4

Assign each heldesk ticket a unique number based on your defined sequence

Helpdesk Ticket Numbering
Optima ICT Services LTD
52.10
11

helpdesk, sequence

Helpdesk Ticket Sequence
Boolit
FREE
157
Helpdesk Ticket Solution
Open2bizz
FREE
398

Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.

Helpdesk Ticket Timesheet with Start Stop
Almighty Consulting Services
74.42
5

Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in "Helpdesk Team".

Mail SMTP and IMAP + Alias Domain By Company Helpdesk
Geminate Consultancy Services
170.09
23

Send Attachments From Helpdesk Ticket By Portal User

Send Attachments From Helpdesk Ticket By Portal User
Ascetic Business Solution
42.53
2

This app will auto add the parent of customer as a follower in follower list.

Update follower in helpdesk ticket
Jupical Technologies Pvt. Ltd.
9.39

This app will auto add the parent of customer as a follower in follower list.

Update follower in helpdesk ticket(b2g)
Jupical Technologies Pvt. Ltd.
14.52

This app allow you to create service level agreements and print and send your customer by agreeing SLA level.

​Service Level Agreements to Customer for Helpdesk/Support
Probuse Consulting Service Pvt. Ltd.
378.50
14