Zalo OA chat inside Discuss: configure accounts, sync followers, and message customers
Create quotations and sale orders directly from Zalo conversations inside Discuss.
Bridge Zalo messaging with record chatter
Predefined Zalo ZBS templates for helpdesk ticket communication.
Automatically tag leads created from Zalo conversations with the correct UTM medium.
Integrate Zalo OA into accounting workflows.
Manage Zalo OA ZBS templates, sync from Zalo, and send approved template messages