| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) • Employees (hr) • Project (project) • Sales (sale_management) • Invoicing (account) |
| Lines of code | 310 |
| Technical Name |
bi_helpdesk_ticket_timer |
| License | See License tab |
| Website | https://www.browseinfo.com |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) • Employees (hr) • Project (project) • Sales (sale_management) • Invoicing (account) |
| Lines of code | 310 |
| Technical Name |
bi_helpdesk_ticket_timer |
| License | See License tab |
| Website | https://www.browseinfo.com |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 |
Helpdesk Ticket Timer with Start, Stop and Pause Feature Odoo Apps
Helpdesk Ticket Timer with Timesheet Odoo Apps
Ticket Timer for Helpdesk to Record Timesheet Odoo Apps
Helpdesk Ticket Timer Odoo App is used to add timer watch for helpdesk ticket with start stop and pause feature which is created to add a timer to each ticket also this timer record timesheet when timer is stopped. Helpdesk ticket timer can be started and ended by the owner of the ticket and based on that timesheet entry is automatically generated. When another timer is running and the user will start a new timer that time validation will be generated.Â
Features
Timer in Every Helpdesk Ticket
User can start and pause the ticket timer as per the duration of the helpdesk ticket.
Easy to Start, Pause and Stop Timer
User can easily start, pause and stop ticket timer in helpdesk ticket.
Automatic Fill Timesheet based on Timer
User can automatically fill timesheet based on timer in helpdesk ticket.
Can't Start Two Timer at Once
User will get a validation if he/she will try to start two timer at once.Helpdesk Tickets Timer
Each helpdesk tickets contain timer to keep record of the duration of the task.
Stop Ticket Timer
When you click stop button on timer then confirmation and timesheet wizard will be open.
Stop Ticket Timer Wizard
In confirmation wizard you can click on yes button with add timesheet line description so timer will be stop and timesheet line will be added in task timesheet.
You can see timesheet line description is added in helpdesk ticket task timesheet with there duration.
Start Ticket Timer Wizard
When another ticket timer is already running that time start ticket timer will be open for pause that timer.
Start current ticket timer after pause another ticket timer.
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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