Helpdesk Ticket Timer with Timesheet

$ 28.40

v 17.0 Third Party 7

This module requires Odoo Enterprise Edition.

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Helpdesk (helpdesk) • Discuss (mail) • Timesheets (timesheet_grid) • Project (project) • Employees (hr) • Sales (sale_management) • Invoicing (account)
Lines of code	172
Technical Name	`bi_helpdesk_ticket_timer`
License	OPL-1
Website	https://www.browseinfo.com
Versions	12.0 13.0 14.0 15.0 16.0 17.0

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Helpdesk (helpdesk) • Discuss (mail) • Timesheets (timesheet_grid) • Project (project) • Employees (hr) • Sales (sale_management) • Invoicing (account)
Lines of code	172
Technical Name	`bi_helpdesk_ticket_timer`
License	OPL-1
Website	https://www.browseinfo.com
Versions	12.0 13.0 14.0 15.0 16.0 17.0

Description
License

India |

Malaysia

"Just like quality parts ensure smooth driving, genuine apps keep your business running."

Best Odoo Gold Partner in India 2024 - Trusted Expertise

Helpdesk Ticket Timer with Start, Stop and Pause Feature Odoo Apps

Helpdesk Ticket Timer with Timesheet Odoo Apps

Ticket Timer for Helpdesk to Record Timesheet Odoo Apps

Helpdesk Ticket Timer Odoo App is used to add timer watch for helpdesk ticket with start stop and pause feature which is created to add a timer to each ticket also this timer record timesheet when timer is stopped. Helpdesk ticket timer can be started and ended by the owner of the ticket and based on that timesheet entry is automatically generated. When another timer is running and the user will start a new timer that time validation will be generated.

DEMO REQUEST

VIDEO TUTORIAL

DEMO REQUEST

VIDEO TUTORIAL

Timer in Every Helpdesk Ticket

User can start and pause the ticket timer as per the duration of the helpdesk ticket.

Easy to Start, Pause and Stop Timer

User can easily start, pause and stop ticket timer in helpdesk ticket.

Automatic Fill Timesheet based on Timer

User can automatically fill timesheet based on timer in helpdesk ticket.

Can't Start Two Timer at Once

User will get a validation if he/she will try to start two timer at once.

Helpdesk Tickets Timer

Each helpdesk tickets contain timer to keep record of the duration of the task.

Stop Ticket Timer

When you click stop button on timer then confirmation and timesheet wizard will be open.

Stop Ticket Timer Wizard

In confirmation wizard you can click on yes button with add timesheet line description so timer will be stop and timesheet line will be added in task timesheet.

You can see timesheet line description is added in helpdesk ticket task timesheet with there duration.

Start Ticket Timer Wizard

When another ticket timer is already running that time start ticket timer will be open for pause that timer.

Start current ticket timer after pause another ticket timer.

Version : `17.0.0.0`
25 November 2023

Initial release of the app.

Can I Use this module with Odoo Online ?

This Odoo app can not be used with Odoo Online (SaaS).

Do I got free support when I buy an App ?

Yes, 60 Days Free Support Is provided with module in case any bug or issue with module.

Do I have to buy module for each version ?

Yes, Starting version 13.0, Every version of the module is sold separately.

How can I install the module I bought ?

You need to copy paste the module that is inside the zip file to your addons folder. If you are installing the module into an existing database, you need to enable the Technical Features to click on Apps > Update Modules List. Your new module will now appear in the list of modules that you can install.

The module I bought doesn't work, What should I do ?

Please raise your ticket to use on ticket@browseinfo.in We will back to you shortly.

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Hi. I'm new to Odoo module add-ons and wanted to know what exactly the "$27.65" price given applies to. Is that $27.65 per instance of Odoo 17 as a one-time, perpetual license so long as we're on Odoo 17? Is it an annual fee changed per instance of Odoo? Or, is it applied on a per-user basis in a one-time or recurring fashion?

Top Notch Computers

on 9/3/24, 6:09 PM Confirmed Purchase

Re: Hi. I'm new to Odoo module add-ons and wanted to know what exactly the "$27.65" price given applies to. Is that $27.65 per instance of Odoo 17 as a one-time, perpetual license so long as we're on Odoo 17? Is it an annual fee changed per instance of Odoo? Or, is it applied on a per-user basis in a one-time or recurring fashion?

BrowseInfo

on 9/4/24, 1:47 AM Author

Hello Sir,

App price will be for 1 time sir.

But if you wish to upgrade to another version, you need to buy the app again sir.

Regards