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  1. APPS
  2. Website
  3. Helpdesk Ticket Timer with Timesheet v 13.0
  4. Sales Conditions FAQ

Helpdesk Ticket Timer with Timesheet

by BROWSEINFO https://www.browseinfo.com
Odoo

$ 28.90

v 13.0 Third Party 7
This module requires Odoo Enterprise Edition.
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
• Project (project)
• Employees (hr)
• Sales (sale_management)
• Invoicing (account)
Lines of code 319
Technical Name bi_helpdesk_ticket_timer
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
• Project (project)
• Employees (hr)
• Sales (sale_management)
• Invoicing (account)
Lines of code 319
Technical Name bi_helpdesk_ticket_timer
LicenseSee License tab
Websitehttps://www.browseinfo.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0
  • Description
  • License
Supported :
Enterprise
Odoo.sh

Helpdesk Ticket Timer with Start, Stop and Pause Feature Odoo Apps

Helpdesk Ticket Timer with Timesheet Odoo Apps

Ticket Timer for Helpdesk to Record Timesheet Odoo Apps

Helpdesk Ticket Timer Odoo App is used to add timer watch for helpdesk ticket with start stop and pause feature which is created to add a timer to each ticket also this timer record timesheet when timer is stopped. Helpdesk ticket timer can be started and ended by the owner of the ticket and based on that timesheet entry is automatically generated. When another timer is running and the user will start a new timer that time validation will be generated. 

Features

Timer in Every Helpdesk Ticket

User can start and pause the ticket timer as per the duration of the helpdesk ticket.

Easy to Start, Pause and Stop Timer

User can easily start, pause and stop ticket timer in helpdesk ticket.

Automatic Fill Timesheet based on Timer

User can automatically fill timesheet based on timer in helpdesk ticket.

Can't Start Two Timer at Once

User will get a validation if he/she will try to start two timer at once.
Demo Request Video Tutorial

Helpdesk Tickets Timer

Each helpdesk tickets contain timer to keep record of the duration of the task.

Stop Ticket Timer

When you click stop button on timer then confirmation and timesheet wizard will be open.

Stop Ticket Timer Wizard

In confirmation wizard you can click on yes button with add timesheet line description so timer will be stop and timesheet line will be added in task timesheet.

You can see timesheet line description is added in helpdesk ticket task timesheet with there duration.

Start Ticket Timer Wizard

When another ticket timer is already running that time start ticket timer will be open for pause that timer.


Start current ticket timer after pause another ticket timer.

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Free Support

You will get 90 Days free support incase any bugs or issue (Except data recovery).

At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.

Query and Demo Support Request
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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There are no ratings yet!
by
Valdis Strautins
on 9/8/21, 11:37 AM

Hello, do you have this module for odoo 14?
Regards

Re:
by
BrowseInfo
on 9/9/21, 3:38 AM Author

Hello Sir,

No we do not have this app for v14.

But if you want we can develop it for your sir.

Please contact us at sales@browseinfo.in our team will help you in that.

Regards


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