Canned Forms / Survey Forms for Helpdesk Ticket
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com
Odoo
$ 135.19
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Surveys (survey)
• Discuss (mail) • CRM (crm) • Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 3688 |
Technical Name |
helpdesk_canned_forms |
License | See License tab |
Website | http://www.probuse.com |
Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Surveys (survey)
• Discuss (mail) • CRM (crm) • Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 3688 |
Technical Name |
helpdesk_canned_forms |
License | See License tab |
Website | http://www.probuse.com |
Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Canned Forms / Survey Forms for Helpdesk Ticket System
This module allow to get Canned Responses for Customer Service / Helpdesk Tickets from your customers.
Main Features:
- Allow you to build your own canned forms / survey forms for your helpdesk customers.
- You can send forms/survey to customer by email from ticket form.
- Choose Customer on survey form to link it with ticket.
- Canned Responses for Customer Service.
- History of Canned Responses from customer on customer form and ticket form.
- Canned Responses for Customer Service.
- For more details please see below screenshots and video in live preview.
- This is only for Odoo community edition.
Customer on Canned / Survey Form
Canned/Surveys of Customer History
Canned/Surveys of Customer History on Support Ticket Form
Send Canned/Survey to the Customer
Email to Customer
Customer can Submit Survey answers from the online from web
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Compatibility odoo community
This module seems to work with the enterprise helpdesk module and not with the community module is this?
Re: Compatibility odoo community
This module will only work with Odoo community edition. NOT with Odoo Enterprise edition.