RMA - Return Merchandise Authorization/Return Orders Managementby BrowseInfo https://www.browseinfo.com
|Odoo Apps Dependencies
• Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
|Lines of code
|See License tab
|16.0 13.0 12.0 14.0 17.0 15.0 10.0 11.0
Sales Return Merchandise Authorization-Return Orders Management Odoo Apps
RMA - Return Merchandise Orders Odoo apps is used to allow your customer to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.
Multi Language Translation Available
We have added Translation using google translate for English (US), Arabic, French / FranÃ§ais, Spanish / EspaÃ±ol and Dutch / Nederlands, if you want to change translation terms or add new translation provide us translation, we will add that without any cost.
Predefined Reasons and Actions.Predefined reasons and actions for returned product.
Dynamic RMA States.Provide dynamic RMA states.
Auto Generate Delivery / Sales Order and Credit Note.Auto generate Delivery Order / Sales Order and Credit Note based on action.
Return/Refund and Replace.Manage Return, Refund and Replace.
Approve/Reject Request.Approve and reject RMA request.
Print RMA Report.User can easily print RMA report.
RMA Send By Email.Now user able to send RMA by e-mail to partner.
Set To Draft RMA.User can set rma to draft state from any state.
Inward Picking Configuration.When user approve rma order then picking will created based on inward picking type.
Outward Picking Configuration.After validate rma, when user send goods to customer picking order created based on outward picking type.
Return Order with LOT/Serial Number.User can create rma and return product with lot serial number.
Change RMA Product.User can change rma product with same product or different product.
Under Settings > General Settings user have to select "Source Picking Type" and "Destination Picking Type" for RMA for a specific company.
User can see RMA main menu.
Under RMA > RMA > RMA Reason menu user can create reasons for RMA order.
Under RMA > RMA > RMA Order menu user can create RMA order.
User can see created RMA in form view.
Reject RMA Request
User can reject rma by clicking "REJECT" button on rma order, here user have to select reason to reject rma.
On reject rma wizard user have to select reason for reject rma.
User can see rma is rejected and reject reason added.
Set To Draft RMA
After rejected rma, user can set to draft rma order by clicking "SET TO DRAFT" button.
User can see rma moved to draft state.
User can approve rma order by clicking "APPROVE" button on rma order.
After approve rma order user can see rma stage changed to "APPROVED" from "DRAFT", and new picking order created for rma order.
Change RMA Product
User can change rma product with same product or different products by clicking "Change Product" button on rma line.
If user select same product this wizard will appear
If user select different product then user have to enter product quantity and create invoice option.
User can see rma product changed.
User can see created picking order created for rma.
User can validate rma by clicking "VALIDATE" button.
RMA Smart Buttons
After validate rma order user can see created picking order and refund invoice for rma.
User can see created picking order for rma order.
User can see created refund invoice for rma order.
RMA claim will recorded on picking order of selected sale order in rma order.
User can see created rma claim in tree view.
User can close rma by clicking "CLOSE" buttons on rma order.
User can see rma order stage changed to "CLOSE" state form "PROCESSING" state.
RMA Send By Email
User can send rma by email to partner by clicking "SEND BY MAIL" buttton.
User can print rma report from Action > RMA Report menu on RMA order form view.
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on email@example.com or raise a ticket on support.
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Useless (Incomplete) No use of lot / serial numbers
Waste of money. No solution provided except asking for more money to get this done.