Solution Answer for Helpdesk Ticket Enterprise Edition
by BROWSEINFO https://www.browseinfo.com$ 34.08
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
Lines of code | 311 |
Technical Name |
bi_website_ticket_problem_solution_ent |
License | See License tab |
Website | https://www.browseinfo.com |
Versions | 13.0 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Website (website) • eCommerce (website_sale) • Discuss (mail) • Invoicing (account) |
Lines of code | 311 |
Technical Name |
bi_website_ticket_problem_solution_ent |
License | See License tab |
Website | https://www.browseinfo.com |
Versions | 13.0 14.0 15.0 16.0 17.0 18.0 |
Helpdesk Ticket Question and Answer Enterprise Edition
Website Helpdesk Ticket Solution Answer Odoo Apps
Helpdesk Support Ticket Q&A Feature Odoo Apps
Helpdesk Support Ticket FAQ Answers Odoo Apps
Solution Answer for Helpdesk Support Ticket odoo app helps users to provide solution answers with solution images for helpdesk support tickets. Users also can print ticket reports with solutions with images. Users can see ticket solutions on portal view with solution images. This app helps to make a solution on the ticket/issue of the helpdesk and send it to the customer through a report and using portal login the customer can see the solution.
If you are using Odoo Community version then don't worry we have our own Helpdesk app along with Ticket Question and Answer Feature.
Looking for Helpdesk Ticket Question and Answer Odoo Apps for Community Edition, please check below link
Solution Answer for Helpdesk Ticket Odoo Apps
Features

Ticket Solution Answer.
User can add solutions for ticket problem.
Ticket Solution Portal View.
User can see ticket solution from portal view.
Ticket Solution PDF Report.
User can print ticket solution pdf report.
Ticket Solution Images.
User also can attach images for ticket solution.Ticket Solution
Support team can add solution and solution images for ticket problem,

Ticket Solution Report Menu

Ticket Solution Report
User can see printed ticket solution PDF report with solution and images.



Ticket Solution Portal View
User can see added solution and solution images on ticket from portal view.

Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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