Customer and Supplier RMA - Return Merchandise Authorization

by
Odoo

153.39

v 14.0 Third Party 9
Live Preview
Required Apps Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Invoicing (account)
Included Dependencies
Lines of code 1896
Technical Name bi_customer_supplier_rma
LicenseSee License tab
Websitehttps://www.browseinfo.in
Also available in version v 12.0 v 13.0
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Required Apps Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Invoicing (account)
Included Dependencies
Lines of code 1896
Technical Name bi_customer_supplier_rma
LicenseSee License tab
Websitehttps://www.browseinfo.in
Also available in version v 12.0 v 13.0

Return Merchandise Authorization-Return Orders Management for Sales and Purchase Odoo App

RMA - Return Merchandise Orders Odoo apps is used to allow your customer as well as supplier to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.This Return Merchandise Orders Odoo module also support supplier RMA and purchase order Return Merchandise Order management too.

Features

Approve/Reject B2B RMA Request.

Approve and reject RMA request from customer.

Approve/Reject Supplier RMA Request.

Approve and reject RMA request from supplier.

Dynamic RMA States.

Provide dynamic RMA states for customer as well as supplier.

Return/Refund and Replace RMA.

User can manage return, refund and replace for B2B or Supplier RMA.

Inward Picking Configuration.

When user approve rma order then picking will created based on inward picking type.

Outward Picking Configuration.

After validate rma, when user send goods to customer picking order created based on outward picking type.

Auto Generate Picking / Sale Order and Credit Note.

Auto generate Delivery Order / Sales Order and Credit Note based on action.

Auto Generate Picking / Purchase Order and Credit Note.

Auto generate incoming shipment / Purchase Order and Vendor Credit Note based on action.

RMA Send By Email.

Now user able to send RMA by e-mail to customer or supplier.

Set To Draft RMA.

User can set rma to draft state from any state.

Predefined Reasons and Actions.

Predefined reasons and actions for returned product.

Print RMA Report.

User can easily print RMA report.

Return Order with LOT/Serial Number.

User can create rma and return product with lot serial number.

Change RMA Product.

User can change rma product with same product or different product.

RMA Configuration

Under Settings > General Settings menu user have to select "Source Picking Type" and "Destination Picking Type" for B2B and supplier RMA.

RMA Menu

User can see RMA main menu.

RMA B2B

RMA Reasons

Under RMA > RMA > RMA Reason menu user can create reasons for RMA order.

RMA Orders

Under RMA > RMA > RMA Order menu user can create RMA order.

User can see created RMA in form view.

Reject RMA Request

User can reject rma by clicking "REJECT" button on rma order, here user have to select reason to reject rma.

On reject rma wizard user have to select reason for reject rma.

User can see rma is rejected and reject reason added.

Set To Draft RMA

After rejected rma, user can set to draft rma order by clicking "SET TO DRAFT" button.

User can see rma moved to draft state.

Approve RMA

User can approve rma order by clicking "APPROVE" button on rma order.

After approve rma order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for rma order.

Change RMA Product

User can change rma product with same product or different products by clicking "Change Product" button on rma line.

If user select same product this wizard will appear

If user select different product then user have to enter product quantity and create invoice option.

User can see rma product changed.

User can see created picking order created for rma.

Validate RMA

User can validate rma by clicking "VALIDATE" button.

RMA Smart Buttons

After validate rma order user can see created picking order and refund invoice for rma.

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User can see created picking order for rma order.

User can see created refund invoice for rma order.

RMA Claim

RMA claim will recorded on picking order of selected sale order in rma order.

User can see created rma claim in tree view.

Close RMA

User can close rma by clicking "CLOSE" buttons on rma order.

User can see rma order stage changed to "CLOSE" state form "PROCESSING" state.

RMA Send By Email

User can send rma by email to partner by clicking "SEND BY MAIL" buttton.

RMA Report

User can print rma report for Action > RMA Report menu on RMA order form view.

RMA Supplier

RMA Reasons

Under RMA > RMA Supplier > RMA Reason menu user can create reasons for RMA supplier order

RMA Supplier Order

Under RMA > RMA Supplier > RMA Order menu user can create RMA order for supplier.

User can see created supplier RMA in form view.

Reject Supplier RMA

User can reject supplier rma by clicking "REJECT" button on rma order, here user have to select reason to reject rma.

On reject rma wizard user have to select reason for reject rma.

User can see rma is rejected and reject reason added.

Set To Draft RMA

After rejected rma, user can set to draft rma order by clicking "SET TO DRAFT" button.

Approve Supplier RMA

User can approve rma order by clicking "APPROVE" button on rma order.

After approve rma order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for rma order.

Change RMA Product

User can change rma product with same product or different products by clicking "Change Product" button on rma line.

If user select same product this wizard will appear

If user select different product then user have to enter product quantity and create invoice option.

User can see created picking order created for rma.

Validate Supplier RMA

User can validate rma by clicking "VALIDATE" button.

RMA Smart Buttons

After validate rma order user can see created picking order and refund invoice for rma.

User can see created picking order for rma order.

User can see created refund invoice for rma order.

RMA Claim

RMA claim will recorded on picking order of selected sale order in rma order.

User can see created rma claim in tree view.

Close Supplier RMA

User can close rma by clicking "CLOSE" buttons on rma order.

User can see rma order stage changed to "CLOSE" state form "PROCESSING" state.

RMA Send By Email

User can send rma by email to partner by clicking "SEND BY MAIL" buttton.

Supplier RMA Report

User can print rma report for Action > RMA Report menu on RMA order form view.

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