Reassign Helpdesk Support Ticket(Responsible/Team)by BrowseInfo https://www.browseinfo.in
• Website (website)
• eCommerce (website_sale)
• Invoicing (account)
|Lines of code||184|
|License||See License tab|
|Also available in version||v 13.0 v 15.0|
Website Helpdesk Support Re-assign Ticket System Enterprise Edition
Website Support Ticket Re-assign Odoo Apps
Re-assign Ticket to Team Leader, Responsible Enterprise
Reassign helpdesk support ticket Odoo apps helps to re-assign tickets to the team lead, user, helpdesk team. Whoever you assign the ticket, that user will get the email notification.
If you are using Odoo Community version then don't worry we have our own Helpdesk app along with Helpdesk Re-assign Ticket feature on our helpdesk app.
Looking for Helpdesk Support Ticket Re-assign Odoo Apps for Community Edition, please check below link
Helpdesk Support Ticket Re-assign Odoo Apps
Re-Assign Helpdesk TicketRe-assign helpdesk ticket to team leader, user and helpdesk team.
E-Mail NotificationOn re-assign helpdesk ticket get email notification.
Re-Assign Helpdesk Ticket
On ticket form view user can see "RE-ASSIGN TICKET" button.
On clicking "RE-ASSIGN TICKET" button new wizard will open, user can assign assign helpdesk ticket to "Team Leader", "User" or "Helpdesk Team" and click "ASSIGN" button..
Re-Assigned Helpdesk Ticket
User can see re-assigned helpdesk ticket.
Re-Assigned Email Notification
User will get email notification on re-assign helpdesk ticket.
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on firstname.lastname@example.org or raise a ticket on support.
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Also add information on how to contact you by electronic and paper mail. If the program does terminal interaction, make it output a short notice like this when it starts in an interactive mode: <program> Copyright (C) <year> <name of author> This program comes with ABSOLUTELY NO WARRANTY; for details type `show w'. This is free software, and you are welcome to redistribute it under certain conditions; type `show c' for details. The hypothetical commands `show w' and `show c' should show the appropriate parts of the General Public License. Of course, your program's commands might be different; for a GUI interface, you would use an "about box". You should also get your employer (if you work as a programmer) or school, if any, to sign a "copyright disclaimer" for the program, if necessary. For more information on this, and how to apply and follow the GNU GPL, see <https://www.gnu.org/licenses/>. The GNU General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Lesser General Public License instead of this License. But first, please read <https://www.gnu.org/licenses/why-not-lgpl.html>.
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