RMA (Return Merchandise Authorization)

by
Odoo

34.89

v 14.0 Third Party
Live Preview
Required Apps Inventory (stock)
Invoicing (account)
Sales (sale_management)
Lines of code 986
Technical Name kits_rma
LicenseSee License tab
Websitehttps://www.keypress.co.in
Also available in version v 12.0 v 13.0 v 11.0 v 15.0
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Required Apps Inventory (stock)
Invoicing (account)
Sales (sale_management)
Lines of code 986
Technical Name kits_rma
LicenseSee License tab
Websitehttps://www.keypress.co.in
Also available in version v 12.0 v 13.0 v 11.0 v 15.0

RMA (Return Merchandise Authorization)

RMA for customer after sales order

Supported:
Community
Enterprise
Odoo.sh
Customers Can returning or refund or exchange the sales items.
Manager can approve or reject customer return or replace product items order.

Go to Settings >> Users & Companies >> user and select the RMA User or Manger.

screenshot-0

Then Go to Sales >> Services After-Sales >> RMA and Create the RMA order.

screenshot-1

Add Subject and select a sale order which you can prosed

screenshot-2

Click o Create Deliver order for the products returning/replace.

screenshot-3

Add line to return or replace the order.

screenshot-4

Click On Approve to approve to order,Reject for reject and order and Cancel for canceling order.

screenshot-5

After the clicking on Approve or Rejecting button wizard open in this select status replace/return and add reason for that, then click on the confirm.