Odoo Return Order Management | Odoo Return Order | Odoo sales Return | Odoo return replace product | Odoo Return Repair Product | Odoo Return Product Credit Note
by Keypress IT Services https://www.keypress.co.in$ 29.62
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Invoicing (account) • Repairs (repair) • Sales (sale_management) |
| Lines of code | 2369 |
| Technical Name |
kits_rma |
| License | OPL-1 |
| Website | https://www.keypress.co.in |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Invoicing (account) • Repairs (repair) • Sales (sale_management) |
| Lines of code | 2369 |
| Technical Name |
kits_rma |
| License | OPL-1 |
| Website | https://www.keypress.co.in |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
Odoo Return Order Management | Odoo Return Order | Odoo sales Return | Odoo return replace product | Odoo Return Repair Product | Odoo Return Product Credit Note
A complete Odoo Return Order Management app that helps businesses manage every type of Odoo return order, including Odoo sales return, product replacement, product repair, and Odoo return product credit note creation, all from a single streamlined workflow. It also supports website portal returns and customizable warranty & return policies.
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https://www.keypress.co.in/odoo-apps/16.0/odoo-return-order-management
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Create Return Order in Odoo – Smart Return Order Management
Manage customer returns effortlessly with Odoo’s powerful return order management system, now enhanced with multi-warehouse support. Create and track every Odoo return order with accuracy across multiple locations, handle Odoo sales return requests efficiently, and streamline your complete return workflow. Easily process product replacements, repairs, and credit notes while ensuring smooth, automated return operations across all warehouses in Odoo.
After installing this module, the group will be displayed and available for selection.
After setting the group, the Return Orders menu will appear under the Sales menu.
Kanban view of the return order.
To create a return order, navigate to the Return Order menu and open the return order form. Select the relevant sales order, and the system will automatically generate the associated return items. In environments with multi-warehouse support, verify or set the warehouse to ensure it is correctly assigned based on the original delivery. Finally, specify the return quantity and select the appropriate action type for each return item.
After filling in all the required data, click the Confirm button.
After reviewing all the data, click 'Approve' if everything is correct; otherwise, click 'Reject' or 'Cancel' the return order.
After the return order is approved, its status updates to APPROVED, and a new receipt is generated for the return order.
You can view the receipt for the returned item in your return order. After the receipt is completed, the stock will be updated accordingly.
To close the return order, click the 'CLOSE' button. Ensure that all associated receipts, delivery, repair orders, and credit notes are completed beforehand; otherwise, the return order cannot be closed.
You can easily create a return order directly from a sales order using this button.
PDF report of return order.
PDF report of return order slip.
To send emails based on return order state changes, go to Settings > General Settings > Sales, and enable the appropriate option under the 'Return Order' section.
Odoo Return & Replace Product – Fast Replacement Process
Easily manage product replacements using Odoo’s advanced odoo return replace product functionality. Create a return order, process odoo sales return, and send replacement items instantly. This module simplifies the entire replacement workflow, ensuring accurate and efficient odoo return order management.
For replacement products, set the action type to Replace, and specify the return quantity and reason in the return item lines.
If you want to replace a product with another product, click the button.
Select the replacement product, then click the Confirm button.
The replacement product will appear in the return item line.
After all required information is completed and the return order is approved, the receipt and delivery are created, as shown here.
Odoo Return & Repair Product – Complete Repair Management
Handle repair requests smoothly with Odoo’s integrated odoo return repair product workflow. From creating an odoo return order to tracking repair stages, the system ensures a seamless odoo sales return and repair process. Ideal for businesses offering repair-based returns under warranty or service plans.
For repair products, set the action type to Repair, and specify the return quantity and reason in the return item lines.
After filling in all the required information and approving the return order, the receipt and repair order are created. You can see the repair order here, where the return item action type is set to Repair for that product.
After repairing the return order, the delivery is created for the repaired product. You can see it here.
Odoo Return Product Credit Note – Easy Refund Processing
Generate quick and accurate refunds using Odoo’s odoo return product credit note feature. Convert any odoo return order or odoo sales return into a credit note instantly. This ensures transparent accounting, smooth return management, and a professional refund experience for customers.
To create a credit note, click the 'Add Credit Note' button.
After clicking the button, the credit note will appear in your return order.
You can view the credit note for the returned item associated with your return order.
Odoo Warranty & Return Policy – Flexible Return & Warranty Setup
Define your warranty rules and return conditions with Odoo’s flexible settings. Whether it’s odoo return order management, odoo sales return, product replacement, repair, or issuing an odoo return product credit note, this workflow helps you maintain a clear and customer-friendly warranty & return policy.
If you want a warranty or return policy for a product, set the warranty time or return days in the product variant.
If the product is under warranty or return policy, you can view its warranty expiration date and last return date.
Odoo Website Portal Return Order – Customer Self-Service Returns
Empower customers with an online odoo return order and odoo sales return portal directly on your website. Using the portal, customers can request product replacement, initiate repair, or download the odoo return product credit note. A complete self-service solution that enhances customer satisfaction and improves odoo return order management.
Return Orders menu.
You can view the return order list with dynamic filter, sort, group, and search features, making it easy to manage and explore records.
Portal users can easily create return orders by selecting the sales order they wish to return.
After the sales order is selected, the corresponding return items are generated automatically. Choose the request type and complete the required information in the line.
After filling in all the required data, click the Confirm button.
Return Order Form View.
You can create a return order directly from the sales order.
Cancel & Reject Return Orders in Odoo – Smart Return Order Management
Manage customer returns efficiently with Odoo’s advanced return order management system, now with Cancel and Reject Return Order functionality. Easily cancel or reject any Odoo return order to automatically reverse inventory transactions and restore stock levels accurately across warehouses. Handle Odoo sales returns, product replacements, repairs, and credit notes with complete control, ensuring a clean, automated, and error-free return workflow in Odoo.
To reject the return order, click the 'REJECT' button.
After clicking the 'REJECT' button, provide a reason and confirm the rejection.
You can view the rejection reason in the 'Other Info' tab.
To cancel the return order, click the 'CANCEL' button.
After clicking the 'CANCEL' button, enter a reason and confirm the cancellation. If related receipts, delivery, repair orders, or credit notes exist, they will be automatically cancelled. And the stock will be updated accordingly.
You can view the cancellation reason in the 'Other Info' tab.
Version : 16.0.2.2.7
|
Released On : 8th November 2025
- Bug fixing and improvement.
Version : 16.0.2.2.6
|
Released On : 27th October 2025
- Bug fixing and improvement.
Version : 16.0.2.2.5
|
Released On : 13th October 2025
- A Warehouse field has been added to Return Orders to improve inventory tracking.
Version : 16.0.2.2.4
|
Released On : 17th September 2025
- A new button has been added to send emails directly.
Version : 16.0.2.2.3
|
Released On : 5th September 2025
- A new button has been added to create return orders from the Sales Order.
Version : 16.0.2.2.2
|
Released On : 9th July 2025
- Added return order features, including product repair, replacement, portal access for customers, return creation by portal users, and email alerts on status changes.
Version : 16.0.1.1.1
|
Released On : 9th July 2025
- Initial release.
What does the Odoo Return Order Management app do?
- The app provides a complete Odoo return order management solution to handle sales returns, product replacements, repair returns, and refund credit notes through a single, centralized workflow.
Can I process Odoo sales returns with this app?
- Yes. The app fully supports Odoo sales return management, allowing you to create return orders, validate quantities, track approvals, and manage inventory movements efficiently.
Does the app support product replacement?
- Absolutely. You can manage Odoo return replace product operations with automated stock movements, delivery orders, and full multi-warehouse inventory support.
Can I manage product repairs through return orders?
- Yes. The app includes a complete Odoo return repair product workflow to manage repair requests, track repair status, and handle inventory across multiple warehouses.
What happens if a return, replace, or repair order is cancelled?
- When a return, replacement, or repair order is cancelled, all related inventory movements are automatically reversed, and stock is restored to the original warehouse location to ensure accurate inventory levels.
Is it possible to generate credit notes for returned products?
- Yes. The app can instantly create Odoo return product credit notes directly from return orders for fast and accurate refund processing.
Does the app work with Odoo’s website portal?
- Yes. Customers can submit return requests, request replacements or repairs, track order status, and download credit notes using the website portal return order feature.
Can I configure warranty and return policy rules?
- Yes. You can fully customize warranty periods, return eligibility, return reasons, approval workflows, and return policies based on your business requirements.
Does the app update inventory automatically across warehouses?
- Yes. All return, replacement, repair, cancellation, and refund operations are automatically synchronized with Odoo Inventory in real time, including multi-warehouse stock adjustments.
Is the app compatible with multi-company or multi-warehouse setups?
- Yes. The app supports both multi-company and multi-warehouse environments without requiring additional configuration.
Do I need technical knowledge to use this app?
- No. The app is designed with a user-friendly interface, allowing teams to manage Odoo return orders easily without technical expertise.
We will provide 90 days free support if you face any issue due to the our apps, By using our module you are agree to our privacy policy and terms of service.
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