$ 351.30
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Sales (sale_management) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 8857 |
| Technical Name |
eb_osc_integration |
| License | OPL-1 |
| Website | https://www.echobitzit.com |
| Versions | 15.0 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Sales (sale_management) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 8857 |
| Technical Name |
eb_osc_integration |
| License | OPL-1 |
| Website | https://www.echobitzit.com |
| Versions | 15.0 16.0 17.0 18.0 19.0 |
Advance Odoo SugarAI
Integration
The Ultimate Bi-Directional Odoo ↔ SugarAI CRM Connector
Transform how your sales and accounting teams collaborate by merging Odoo and SugarAI into a single source of truth. Our SugarAI integration eliminates manual data entry and third-party middleware bottlenecks by delivering seamless, fully automated, bi-directional synchronization across 6 major modules: Contacts, Companies, Opportunities, Leads, Products, and Users.
Configure complex data logic in minutes without a developer. The connector features an intuitive visual dynamic field mapping engine, intelligent dropdown value alignment, hash-based change detection and per-field sync direction control (Odoo → SugarAI, SugarAI → Odoo, or both). Powered by flexible triggering - choose between instant manual sync or scheduled background cron batches - your data stays fresh 24/7. Complete with a comprehensive real-time diagnostic logger, you'll have complete visibility and control over every synchronized record.
Key Features
Everything you need to connect Odoo and SugarAI securely and automatically
Our Visual Dynamic Field Mapping interface to map any Odoo field to any SugarAI property - for every module independently. Set the sync direction per field (Odoo → SugarAI, SugarAI → Odoo, or both). Dropdown value alignment lets you map Odoo selection values to SugarAI picklist keys in a visual matrix.
Configurable pagination size (1–100 records/batch) controls SugarAI API throughput.
One-click creation of all required
SugarAI custom properties sync_odoo) across 6 object
types: Contacts, Companies, Opportunites, Products, Leads. Skips already-existing
fields gracefully.
Fetch all available SugarAI properties for each object type directly into Odoo with a single button click per module. Field names and types are stored and made available in the mapping widget automatically.
Connect Odoo to SugarAI in Minutes
Enter your SugarAI Credentials and generate Access Token, create the custom SugarAI fields with one click, configure your visual field mappings, then enable sync. Your Odoo data flows to SugarAI automatically - and SugarAI data flows back with no coding required.
6 Synchronized Modules
Complete coverage across your entire business workflow - from CRM to Finance
res.partner and SugarAI Contacts
object. Includes first/last name split, email-based deduplication, and related activity
sync.
- Email deduplication check before create
- Sync related Notes, Tasks, Emails, Meetings
- Sync associated Companies & Opportunities
- SugarAI owner auto-linked to Odoo user
res.partner where is_company=True) to
SugarAI Accounts object, including all associated contacts and opportunities.
- Auto-detect company vs contact records
- Sync related Contacts & Opportunities
- Sync Related Notes, Tasks, Emails, Meetings
crm.lead) to SugarAI Opportunities. Probability is
auto-converted to SugarAI Opportunities stage probability format.
- Stage & pipeline mapping with dropdown aligner
- Probability % auto-converted
- Sync related Notes, Tasks, Emails, Meetings
- Linked to Contacts & Companies in SugarAI
crm.lead) as SugarAI Leads.
- Sync related Contacts & Companies
- Sync Related Notes, Tasks, Emails
product.template records to SugarAI Product.
- Price, description, and category mapping
res.users) to SugarAI Users.
- First name / last name field split
- Email used as match key in SugarAI
- SugarAI User ID stored on Odoo user
Feature Deep Dive
Explore every capability of the Advance Odoo SugarAI Integration in detail
Configuration Screenshots
Click on profile icon and go to Admin settings.
In Administration, click on OAuth Keys under System section.
Click on three dots and select Create OAuth Key.
Enter Consumer Key and Secret (Client ID & Secret) and save.
Copy the SugarCRM Base URL from the browser.
Go to Configure API Platforms under Developer Tools.
Add platform name (e.g., odoo) and click Add, then Save.
Open Odoo and click on Odoo SugarAI Integration app.
Click on New to create a new instance.
Fill all credentials and click on Generate Access Token.
Access token generated successfully after clicking Generate Access Token.
Click on Test API Connection to verify the integration connection. Connection successful message confirms API connection is working.
Click on Create SugarAI Custom Fields to create required fields in SugarCRM. Custom fields created successfully (check logger for details).
Open SugarAI Logger to verify field creation logs and status.
Click on Set Up Schedulers to configure automatic sync.
Scheduler list shows all configured cron jobs for syncing data automatically.
Field Mapping Configuration
Each module has its own mapper model that stores field-to-field relationships between Odoo and SugarAI. The OWL drag-and-drop widget makes configuration intuitive - no developer needed.
- Odoo Field - technical field name on the Odoo model
- Odoo Field Type - auto-fetched (char, many2one, etc.)
- SugarAI Property - corresponding SugarAI field name
- SugarAI Field Type - SugarAI data type (string, number)
- Sync Direction - Odoo to SugarAI, SugarAI to Odoo, or Both
A JSON field stores the value translation matrix for selection/enum fields. The OWL widget renders it as an interactive key-value grid for visual alignment.
{
"draft": "DRAFT", "sale": "CLOSED_WON",
"cancel": "CLOSED_LOST"
}
Supported Sync Modules
All 6 modules have independent mapper models. Each module's field mappings, sync direction, and dropdown alignments are fully configured separately.
Contacts
Companies
Opportunities
Leads
Products
Users
Model Configuration Screenshots
Go to Opportunities tab and click on “Import Opportunities Fields.”
Map Odoo stage_id with SugarAI sales_stage and verify field mappings.
Integration Logger
Every sync operation - whether triggered manually, by cron - is captured in the SugarAI Logger model. The logger provides a full audit trail with enough detail to diagnose and resolve any data sync issue.
- Integration Direction - Odoo To SugarAI / SugarAI To Odoo
- Module Name - Contacts, Companies, Opportunities, Leads, Products, Users etc.
- Operation - Create / Update / Import Fields
- Record ID - Odoo record ID processed
- Status Code - HTTP response code from SugarAI
- Request & Response Payload - full JSON data
- Resolution Status - Pending / Resolved
- Performed By - Manually / Scheduler
Integration Logger Fields
Every sync operation is automatically logged. Browse the full history from SugarAI Integration → Integration Logger.
| Fields Captured per Sync | |
|---|---|
| Direction | Odoo To SugarAI / SugarAI To Odoo |
| Module | Contacts, Companies, etc. |
| Operation | Create / Update |
| Record ID | Odoo record processed |
| HTTP Status | 200 / 400 / 404 / 500 |
| Request Payload | Data sent to SugarAI |
| Response Payload | SugarAI API response |
| Performed By | Manual / Scheduler |
| Resolution Status | Pending / Resolved |
- Remove Log Scheduler — configurable 1–12 month retention
- Scheduled Sync Cron — runs every 30 min automatically
Log Type Reference
Each log entry is classified by type to make filtering and diagnosis instant. Resolve pending entries after fixing any errors.
| Log Type | Meaning | Resolution |
|---|---|---|
| Success | Sync completed successfully | Auto-Resolved |
| Error | API call failed with error | Pending → Manual |
| Warning | Partial or non-critical issue | Review & Resolve |
| Info | Informational operation log | Auto-Resolved |
Log Configuration Screenshots
Go to SugarAI Logger and verify sync status, logs, and errors for data transfer.
Release Notes & Version History
Version 15.0.1.0.0 — Initial Release
Latest- Core Engine: High-performance, zero-middleware hub architecture established.
Frequently Asked Questions
sync_key as the unique identifier in SugarAI.
Before creating any record, it searches for an existing one by sync_key
and updates it.
For Contacts, email address is also used as a deduplication key.
helpdesk, mail, crm,
sale_management, account, base_automation,
and bus.
json, hashlib, requests).
No Zapier, Make.com, or any third-party middleware required - direct SugarAI API
connection only.
Book a Demo or Watch Advance Odoo SugarAI Integration in Action
Schedule a walkthrough with our team or explore the SugarAI integration demo video.
Scan and Connect with echoBitz
Book a meeting, start a WhatsApp conversation, or reach us by email from one simple visual card. It is the fastest way to move from curiosity to a live SugarAI Integration discussion.
Our Services
Odoo Integration
Seamlessly integrate Odoo with third-party apps, platforms, and tools for better workflow.
Odoo Implementation
We plan, configure, and deploy Odoo tailored to your business processes.
Customization
Get modules and workflows customized to meet your exact needs in Odoo.
Community Apps
Access or develop robust community apps to enhance your Odoo functionality.
Development Outsourcing
Hire dedicated Odoo developers to build solutions efficiently and cost-effectively.
Support & Maintenance
Enjoy peace of mind with our reliable support, updates, and bug fixing services.
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Ready to connect your Odoo and SugarAI with Advance Odoo SugarAI Integration?
Install the Advance Odoo SugarAI Integration, enter your SugarAI Credentials and Generate access token, and start syncing Contacts, Companies, Opportunities, Leads, Products, and Users bi-directionally in minutes - no middleware, no manual entry, no code required.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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