v 15.0 Third Party 2767
Download for v 15.0 Deploy on Odoo.sh
Required Apps Invoicing (account)
Inventory (stock)
Lines of code 1263
Technical Name mobile_service_shop
Also available in version v 13.0 v 12.0 v 11.0 v 14.0 v 16.0
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Required Apps Invoicing (account)
Inventory (stock)
Lines of code 1263
Technical Name mobile_service_shop
Also available in version v 13.0 v 12.0 v 11.0 v 14.0 v 16.0

Mobile Service Management

This module helps in managing mobile service shop daily activities.


This module is exclusively designed for the mobile service shop for managing their daily activities inside the service center. The module comes integrated with accounting and inventory modules maximizing the efficiency. It comes embedded with features such as adding complaint templates, making it a much user-friendly application. The module also helps in generating service tickets in the workplace.

Access Rights


Manager has the complete access over the mobile shop management.

Mobile Technician

Mobile Technician can read and write service requests and also update the parts usage.


Service request creation.

Assigning service request to technicians

Mobile service ticket generation

Tracking the service status

Integrated with accounting and sales module

Multi-level access rights

Mobile complaint templates

Invoice for parts usage and service charges

Email notifications to customer

Parts inventory

Flexible for further customization


Mobile Service Shop

When you install the module, an extra menu named Mobile Service is created. Here you can see the service requests and thereafter configure your mobile service shop.

Mobile Service -> Service Request -> Create

This is the service request creation form. Service request can be created according to the device brand and model. One can assign the technician, service request, provide with warranty details, customer details, IMEI no, request and return dates etc.

Generating tickets for service request.

Here you can create tickets for service requests by using the 'Print Ticket' button.

Mobile parts inventory

Here you see the mobile parts used for service processing.

Invoice for service requests

Here you can create invoices for service requests.

Post Stock moves

No need to create stock moves for parts usage manually. 'Post Stock Moves' will generate stock for the parts usage.

Email Notification

The system will send email notification to the customer for each stage in the service request. Note:- You should configure outgoing and incoming e-mail settings from your Odoo for email service

Brands Configuration

Create mobile brands which is used in service request creation. Mobile Service -> Configuration -> Brands

Models Configuration

You can also create models for different mobile brands from. Mobile Service -> Configuration -> Models

Complaint Types

You can create different complaint types from. Mobile Service -> Configuration -> Complaint Types

Complaint Templates

Complaint Templates can be created from. Mobile Service -> Configuration -> Complaint Templates

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on 7/7/22, 9:45 AM

A very good module, but something important is missing. 

A spare part can be compatible for several device models. We should be able to add several smartphone models when creating a spare part in the stock of Odoo 

Cybrosys Technologies
on 7/11/22, 12:45 AM Author

Thanks for the info. We will do the needful.

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