Return Material Authorization Management

by
Odoo

172.65

v 15.0 Third Party 12
Live Preview
Required Apps Sales (sale_management)
Inventory (stock)
Project (project)
Website (website)
Invoicing (account)
Employees (hr)
eCommerce (website_sale)
Included Dependencies
Lines of code 5572
Technical Name website_request_return_rma_odoo
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 10.0 v 13.0 v 11.0 v 12.0
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Required Apps Sales (sale_management)
Inventory (stock)
Project (project)
Website (website)
Invoicing (account)
Employees (hr)
eCommerce (website_sale)
Included Dependencies
Lines of code 5572
Technical Name website_request_return_rma_odoo
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 10.0 v 13.0 v 11.0 v 12.0

Return Material Authorization Management [RMA]

Repair - Scrap - Replacement with Return Order Management

Website RMA - Return Orders Management (Multiple Product(s) Return Extend)

Return Merchandise Authorization (RMA) Management Odoo App

This app allows your customer to create a Return Material Authorization (RMA) from the portal and allows your team to create and manage Repair, Scrap, and Replacement.

This app allows your customer(s) to create return RMA orders for multiple products on the same return order and management of Return Merchandise Authorization (RMA) and also allow your customer to view return order(s) from the portal of your website.


Main Features:
  • Your customer can go to the sales order in the portal of your website and create an RMA request. Customers can create an RMA return order by logging into the portal of your website.
  • Allow your sales team to manage Return Material Authorization requests in the backend side. Customers can go to order and click the "Return" button to return an item that will generate a return order (RMA Order) on the backend side which will be managed by the backend team.
  • Customers can see the list of RMA orders in the portal of your website.
  • The system also allows your customer to specify the return reason while creating a return order.
  • We have added workflow on return order in backend (Draft->Confirm->Approve->Return). Allow your stock team to do return pickings from delivery orders (Odoo Standard Feature). The system allows your customer to make returns for multiple products/items on RMA order requests from the website.
  • Before confirming the return order in the backend, the system will allow your sales team to select methods on Return Material Authorization Lines as shown in the below screenshots.
  • Allow the sales manager to approve the Return Material Authorization confirmed request from users.
  • Allow the team to create repair orders directly from the Return Material Authorization form as shown.
  • Allow the team to create scrap directly from the Return Material Authorization form as shown.
  • Allow the team to create a replacement order (Sales order with zero price) directly from the Return Material Authorization form as shown.
  • Allow your user to print Return Material Authorization PDF report from the form of the return order.
  • Allow your user to send by email Return Material Authorization to your customer.
  • The sales order form has a reference of All Return Material Authorization orders related to that sales order using smart button.
  • The customer form has references for all Return Material Authorization orders as smart button.
  • The system makes a link-up of RMA order with Sales order as shown on the return order form.
  • On the customer form a smart button shows all return RMA orders related to that customer.
  • Print RMA PDF Report Print Return Report as per shown sample.
  • Link Button "RMA Orders" on Portal on Sale Order Form View on your website for customers.
  • For more details please watch the video and check the below screenshots.

System Created Menus:

  • RMA
    • Configuration
      • Repair Teams
      • Return Reasons
      • Service Types
      • Services
    • Products
      • Products
      • Repair Parts
    • RMA
      • Return Orders
      • Reports
    • Repairs
      • Repair Diagnosys
      • Repair Tickets
      • Repair WorkOrders
Sample Testing Users:
  • Sales User/Manager ===> Oliver Addict
  • Customer ===> Azure Interior

Edition Compatibility:


Enterprise Odoo.sh Community

Sale Order Portal for Customers [Odoo Standard]

Sale Order Portal - Create RMA Button for Customer

Open Return Material Authorization Request Form to Customer

Return Material Authorization Successful Acknowledgement Message on Submit

Your Returns Menu at Portal for Customer

Return Orders List View on Portal for Customers

Print Report by Customer on Portal

Return Order Form View Portal for Customers

RMA Menu for Backend Side Team

Return Orders List View

Return Material Authorization Order in Backend - Sales Team to Manage

Return Material Authorization - Send by Email to Customer

Return Material Authorization Order in Confirmed

Return Material Authorization - Buttons to Create Repair Order, Scrap and Replacement Order

Based on the selection of the Repair Method in RMA Lines, buttons will work.

Return Material Authorization Created -> Scrap , Repair Request and Replacement Order

Return Material Authorization with Created Scrap Form

Return Material Authorization - Created Repair Request List View

Return Material Authorization with Created Repair Request

Return Material Authorization with Created Replacement Order Form (Odoo Standard Sales Order)

Return Material Authorization With Print RMA Menu

Return Material Authorization PDF Sample Report

Customer Form View with RMA Button

Sale Order Form View with RMA Orders Link

Sale Order Menu Portal (Odoo Standard)

Customer Portal on Website

Sale Order List View on Portal (Odoo Standard)

Customer Portal - My Account

Sale Order Form View With "RMA Orders" Smart Button

Customer Portal - My Account

Return Orders List View

Customer Portal - My Account

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.
The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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