Return Material Authorization (RMA) Management
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com
Odoo
$ 201.97
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Inventory (stock) • Project (project) • Website (website) • Discuss (mail) • Invoicing (account) • Employees (hr) • eCommerce (website_sale) |
| Community Apps Dependencies | Show |
| Lines of code | 5535 |
| Technical Name |
website_request_return_rma_odoo |
| License | See License tab |
| Website | http://www.probuse.com |
| Versions | 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Inventory (stock) • Project (project) • Website (website) • Discuss (mail) • Invoicing (account) • Employees (hr) • eCommerce (website_sale) |
| Community Apps Dependencies | Show |
| Lines of code | 5535 |
| Technical Name |
website_request_return_rma_odoo |
| License | See License tab |
| Website | http://www.probuse.com |
| Versions | 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Return Material Authorization (RMA) Management
Website RMA and Return Order Management | Repair - Scrap - Replacement with Return Order Management
RMA System: Repairs, Scraps, and Replacements
Website RMA - Return Orders Management (Multiple Product(s) Return Extend)
This app enables your customers to create Return Material Authorization (RMA) requests directly from the website portal, allowing for efficient handling of Repairs, Scraps, and Replacements by your team.
With this app, customers can create RMA orders for multiple products in a single return request and manage their return orders effortlessly from the portal. Your sales team can process and manage all RMA requests on the backend, ensuring smooth and streamlined Return Merchandise Authorization (RMA) operations.
Main Features:
- Customer Portal Integration
- Customers can log in to the website portal and create RMA requests directly from their sales orders.
- Customers can return multiple products/items in a single RMA order.
- Customers can view the list of RMA orders and track their status in the portal.
- Customers can specify a return reason while creating the RMA request.
- Backend Management
- The sales team can manage Return Material Authorization (RMA) requests from the backend.
- A structured workflow for RMA orders: Draft --> Confirm --> Approve --> Return.
- The system allows the stock team to process return pickings via Odoo's standard delivery system.
- Flexible Return Methods
- The sales team can select return methods before confirming the return order:
- Repair: Create repair orders directly from the RMA form.
- Scrap: Generate scrap orders directly from the RMA form.
- Replacement: Create replacement sales orders (with zero price) directly from the RMA form.
- Approvals and Reporting
- Sales managers can approve confirmed RMA requests from users.
- Users can generate and print RMA PDF reports directly from the return order form.
- Users can email RMA reports directly to customers.
- Smart Button Links
- Sales Order Integration: Smart buttons on sales orders link to all related RMA orders.
- Customer Form Integration: Smart buttons on customer forms link to all RMA orders related to that customer.
- Enhanced Portal Features
- A "Return Orders" menu is available on the portal for customers to track and manage their RMA requests.
- The sales order form in the portal includes a "RMA Orders" link button for quick access.
- Additional Resources
- For more details, please watch the video and check the below screenshots for a complete demonstration of the app's features and functionality.
System Created Menus:
- RMA
- Configuration
- Repair Teams
- Return Reasons
- Service Types
- Services
- Products
- Products
- Repair Parts
- RMA
- Return Orders
- Reports
- Repairs
- Repair Diagnosys
- Repair Tickets
- Repair WorkOrders
- Sales User/Manager ===> Oliver Addict
- Customer ===> Azure Interior
Edition Compatibility:
Enterprise Odoo.sh Community
Customer Sale Order Portal in Odoo Standard
Sale Order Portal with Create RMA Button for Customers
Open Return Material Authorization Request Form for Customers
Return Material Authorization Submission Successful Acknowledgement Message
Your Returns Menu in Customer Portal
Customer Portal Return Orders List View
Generate PDF Report for Return Order
Return Order Form View for Customers
RMA Management Menu for Backend Team
Return Orders List View
Return Material Authorization Orders in Backend for Sales Team Management
Return Material Authorization Sent by Email to Customer
Return Material Authorization Order Confirmed
Return Material Authorization with Buttons to Create Repair, Scrap, and Replacement Orders
Return Material Authorization with Dynamic Buttons Based on Repair Method Selection
Return Material Authorization Created with Scrap, Repair Request, and Replacement Order Options
Return Material Authorization with Created Scrap Form
Return Material Authorization with Created Repair Request List View
Return Material Authorization with Created Repair Request
Return Material Authorization with Created Replacement Order Form in Odoo Standard Sales Order
Return Material Authorization with Print RMA Menu
Return Material Authorization PDF Sample Report
Customer Form View with RMA Button
Sale Order Form View with RMA Orders Link
Sale Order Menu for Customer Portal Odoo Standard
Customer Portal on the Website
Sale Order List View in Customer Portal Odoo Standard
Customer Portal My Account
Sale Order Form View with RMA Orders Smart Button
Customer Portal My Account
Return Orders List View
Customer Portal My Account
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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