Website RMA - Return Orders Management

by
Odoo

28.27

v 15.0 Third Party 42
Live Preview
Required Apps Inventory (stock)
eCommerce (website_sale)
Sales (sale_management)
Invoicing (account)
Website (website)
Lines of code 1139
Technical Name website_shop_return_rma
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 10.0 v 13.0 v 11.0 v 14.0 v 12.0
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Required Apps Inventory (stock)
eCommerce (website_sale)
Sales (sale_management)
Invoicing (account)
Website (website)
Lines of code 1139
Technical Name website_shop_return_rma
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 10.0 v 13.0 v 11.0 v 14.0 v 12.0

Website RMA with Return Orders Management

Return Merchandise Authorization (RMA) Management Odoo App

This app allows your customer(s) to create return RMA orders from your website customer portal and allows your sales team to manage return merchandise authorization (RMA) requests by customers as shown in the below screenshots.

An app also allows your customer to view return order(s) from the portal of your website.

Main Features:
  • Customers can create RMA return orders for a product by logging into the Portal of your website.
  • Customers can go to sales order and click the "Return" button to return an item/product that will generate a return order (RMA Order) in the backend side which then be managed by your sales team.
  • Customers can see the list of RMA orders in the portal of your website after submitting a request.
  • Allow your customer to specify the return reason while submitting a request for RMA for an item they want to return.
  • System adds workflow on return order in the back-end: (Draft->Confirm->Approve->Return) - So when new return order request is generated then system will put it on draft/new stage.
  • Allow your inventory team to do return pickings from the delivery orders form (Odoo Standard Feature). It allows only a single product/item on an RMA order so if you want to allow your customer to request for multiple sales order line return cases and then wants to return RMA in the backend with multiple items/products then it will need multiple RMA. If you want multiple lines link on single RMA Order (Return Order) you can check our app https://apps.odoo.com/apps/modules/15.0/website_request_return_rma_odoo/
  • System link-up of RMA order with Sales order when return order request created from the website by a customer from sales order form using return button.
  • On the customer form, a smart button shows all return RMA orders related to that customer.
  • Print RMA PDF Report - Print Return Report as shown sample below screenshot.
  • For more details please watch the video and check the below screenshots.

Menus Available:

  • Sales
    • Return Orders
      • Return Orders

Edition Compatibility:


Enterprise Odoo.sh Community

Portal Sale Order Menu for Customers [Odoo Standard]

Return Button on Portal Sales Order Page on Portal

Return Product Screen after Pressing Return Button

Acknowledgment Message to Customer on Submission of RMA request.

Return Orders in Portal for View to Customers

Portal: RMA Return Order List View with Print Button

On Click of Print Button on Portal - RMA Return Orders PDF Report Sample

RMA Return Order List View (Backend Odoo)

RMA Return Orders Backend for Team

RMA Return Order Form with Confirm Button

RMA Return Order Form with Approve Button

RMA Return Orders Form View after Approved

Delivery Order Tab and Smart button on RMA Order (All DO's related with Sales order)

Delivery Order [Odoo Standard] Return Button - Odoo Standard Return Process on DO Picking (Odoo Standard

Delivery Order Return Process Wizard (Odoo Standard)

Return Incoming Picking linked to RMA Return Order

Return Picking Form View [Odoo Standard]

Smart Button Return Orders on Customer Form

Smart Button RMA Orders on Sale Order Form

Return Expiry Date on Sale Order Form (Odoo Standard)

Print Return Report Menu - Backend RMA Form

RMA Return Orders PDF Report Sample from Form View

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.
The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
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